Koble Grill — Restaurant in Westerville

I've ordered pickup once and eaten in once... both times, nothing was said regarding the unavailability of an item ordered while being paid for.

For pickup, I called in the order and drove to pick it up, paid at the counter, and drove home (10+ miles each way). When unpacking it was noticed an meal was missing. Called and was told they were sold out and then nothing-no apology, no excuse, nothing I had to ask how they handle situations like this to sit with dead air for a bit and ask again. I was told I could come back (but only in the next few days) and ask for this specific person who would remember our conversation and then provide the missing (and paid for) item then. I told her that was very inconvenient, since I had to provide my name and phone number, did they have a log for when it would be more convenient for me-no they don't. I asked how would I know if it was available and if the girl would be there, I was told to call first. I was unable within the time-frame given, so lost $10.

Then with the eat-in situation, my sister order pastitsio but was served moussaka... She took it up to the counter and said she didn't order moussaka as she doesn't like eggplant, but ordered pastitsio. The girl at the counter fought with her to then say that they didn't have anymore pastitsio. My sister then order a gyro which was significantly less in cost. She asked about the difference and the girl said her card would be reimbursed... It hasn't been and it's been a week now.

Both experiences were situations that should have been caught up front, but were not. Both situations were handled poorly. The food is decent, but very expensive for what you receive, if you do get it at all. I have no intentions...

This was our first time here and we won't bother going back. This place is trying too hard to be multiple things; is it a restaurant or a bar or is it a catering company? Is it a fast food joint or a family restaurant? The only way to get full service is to sit at the bar, otherwise you have to go to the back of the restaurant to order at the counter. Ordering was simple and easy and when the food came out, the order was correct. The girls at the counter were not friendly and I felt like I was bothering them. DH's gyro meat was moist, the pita was fresh, as were the veggies and there was plenty of feta; however, it is served with a garlic sauce instead of tzatziki or tahiti and he didn't like the sauce. He also had Chicken Lemon soup which had a decidedly artificial flavor of chicken; not sure what they used. I had the stuffed peppers served with a side Greek salad (delicious) and a piece of the lemon potato (also yummy but small). The menu specifically says the peppers are stuffed with "ground beef," but both of us could taste the ground lamb added. I really dislike lamb so was unable to eat the two half peppers. Add on two drinks (and they ran out of iced tea after only filling my glass half way) and the bill was over $30!! All this for having to serve ourselves as well as being unable to eat my food because of wrong info on the menu. It's not worth going back and I wouldn't recommend this place to others. A shame because DH was going to bring his parents here when they come from...

Okay dude straight up! I love Gyros! I love them! And I feel like they're one of those good that's al almost always good even when you go to a bad place there never awful but let me tell you something this place is no exception. This place had the best Gyro I've ever had! Like guys and girls im not kidding what so ever I really was shocked with how good it was and how big it was. I don't get full easy but I was stuffed when I left here! And this isn't even talking about The Bible is doesn't even talking about the baklava! I'll get to that in a moment. The gyros though! To die for! Read that again! Go there and get one today you won't be disappointed! And while you're there, you earned it! You owe it to yourself! Get a dessert and make that dessert the baklava! Dude listen to me when I say this. I've I've having dream about it since we ate there. Like I want another now. I mean I have self control but I want it bad and gosh is it hard not to break my rules non cheat day rules for this. If you've never had Greek before come here and explain it come here and experience it for the 1st time because this was amazing. I promise you will not be disappointed! Cross my heart....