McDonald's — Restaurant in Westerville

McDonald's is mcdonald's, it's always. What it is, McDonald's. I'm a very patient man. But you go to the McDonald's and get Hannah on Hamilton road. And I do not eat fast food but I do like their fish Sandwich and my kids like certain items. So I pull up patient I patient. I wait get to the first window. It takes the guy 3 minutes to figure out my change. Go to the second window waiting for my food. Hand me the wrong babe. I said this is the wrong bag. You could tell because I ordered two kids meals with milk and two fish sandwiches with cheese In a large fry. Then I ordered Very simple, the oreo. Mcflurry in the water. Get Home? What do I have? I have 2 kids meals with. Hamburgers which I do not let my kids eat that I said nuggets. I ask for the apples, no apples, fries. Instead of 2 fish sandwiches. I have to I guess they were quarter pounders. My kids are ready-to-eat. It's 95° out, I call no answer. Call back again, get an answer. Ask for a manager just holdron hung up on. Or maybe disconnected I don't know. So what do I do I order a pizza. Called McDonald's the next day explained the situation. They said they apologize for the mix up, do you have your receipt? I said where would the receipt be? I said the the cashier would have given it to me. The cashier did not give me any receipt. I asked them if they could just look at the day before at the ti said. No, they can't do that, okay, k, well, what about camera footage? Which I know that seems like a lot. But let me just make it clear. How does a franchise not keep track of their food that has been sold? When they could have just pulled it up somehow. Someway of the items sold the day before. When I told them it was between 2 PM and 2:30 PM. Manager said can't do anything for you have a nice day, click. It's happening to this world where a fast food restaurant can't even give you decent sewhich is fast food. You pull up to get...

Wouldn't be McDonald's if they didn't mess up an order. Drive through order. Went to the State St. location because the Sunbury Rd. location never has a shake machine functioning, and it's shamrock season!

Ordered a Bacon Smokehouse Crispy sandwich, medium fry (had a coupon for it free via the app), a small shamrock shake, a couple snack wraps, and a small frappe. Declined putting it in a meal...because the fries were going to be free.

Guy at menu rang up a Bacon Smokehouse Quarter Pounder instead of the chicken. I corrected him, and he said "ok" and never changed it... and had the rest of the stuff right, but wasn't understanding the "crispy chicken" part, so I went to the first window and told the girl there I didn't want a quarter pounder, I wanted the chicken.

She proceeds to throw it all in a meal and makes my shake a medium instead of a small (didn't realize until after I paid, she didn't voice the change in size to me). I corrected her about the meal, gave her the coupon for the free fries, and got that ironed out.

Second window, I am told to pull up and wait because "my entire order changed" (I only wanted the crispy chicken different...)

Get my food brought out (no straws of course), and what did I get? The quarter pounder I had already corrected three times. I gave up, and just ate the burger. If they can't get it right after asking 3 times, I wouldn't expect them to the fourth or fifth time either. By this time it was nearly 8pm, I just...

McD's Cleveland Ave. Westerville. I NEVER go there, They have a playground which I used a lot for grandkids and the 3 youth soccer teams I coached BUT I had trouble sever times with the lack of policeing in the playground, they allowed older kids to play there without removing their shoes, older being teens, when I brought it to their attention I was made to feel that I was the problem, trying to protect my 2 grandsons, 3&5. It seems unless someone was hurt they couldn't be bothered. I was trying to prevent injury. Theast straw was when a 14 yr.old knocked over my 3yr.old, climbing over him going up the slide the wrong way and stepping on his leg. I sent for the manager, she asked what was going on, when told said "they are just kids and have a right to at too" When their age was mentioned she said" well that aren't all that big" when I insisted she do Something she said I was the problem and I should leave, when I objected she said she was calling the police. I need to explain I am a 60+ grandmother who was with. 3 and 5 year old at the time. I'm the past 2 years I have not returned, ,nor have I taken any of my 3 soccer teams there for diner or after game. Celebrations. While not a fortune, over 2 years this is a substantial dollar loss to you store. There are other places to spend our money. Oh, on the way out, before the police. came another customer told me the family involved were.cousins to the manager?? Your problem, no...