Advance Auto Parts — Local services in Westerville

Great service. When you go in they will help you and give you great service. However, the prices are well overpriced. You can walk right next door to Walmart and get the same item for $5 less. Depending on what it is now, they do carry more in-depth items for cars than the Walmart next door. However, if you looking for oil antifreeze or something like that, simple car things, car wash, wax or anything like that you can go right to Walmart and get away better price. But if you're looking for actual parts, you got to go there and it will give you...

I just walked out after standing in line by myself for over 10 mins. Nobody behind the desk. One employee was just talking to someone about non car related stuff. Looked st me and never offered to help or say someone will be with you shortly. One employee was helping someone outside and when he came in he ignored me standing there and walked right pass me to go behind the counter. Then answered a call and went to the back to not return to the front. Horrible customer service. Went...

Just stopped in and asked if they do battery checks. The lady behind the counter scrunched her face and said "pull your car upfront" as I walked out to move my vehicle I heard her say "can you do it, I don't want to go outside" to her coworker who already had a customer. I then turned around and told her nevermind I will go somewhere else. It was extremely unprofessional. I recommend skipping this place and heading...