RUN AWAY! My experience was miserable, save yourself and go to one of the better restaurants in this strip. This restaurant has a poor idea of customer service and an inability to take responsibility for it.
Short Story: We waited 90 min before our main dish was brought. My sister's sushi finally arrived. I had ordered sweet chili chicken but the server said she had no idea where it was. She told me to order something simpler and maybe I would get it. We asked for the check and she badgered me (after already waiting) to order broccoli and chicken. No apologies. I had to ask 5 times for the check and to get the sushi to go before she relented. I was polite and civil and there was no attempt to rectify our experience. Unacceptable.
Long story:
My sister and I were seated in an uncomfortable booth in the far back near the restrooms. It took 15 minutes before anyone even came to bring menus. I assumed that we were not served because our seating was so hidden.
Shortly after we ordered, I witnessed two people come and complain for not being served.
Our salads did come in a timely manner. My sister's seaweed salad was simple and looked good. My salad looked thrown together with way too much ginger dressing thrown on top. It was ok until I pulled the LONG BLACK HAIR from my mouth.
I like kids so at first it was cute seeing the kids and teens run back and forth in the restaurant by our table. Eventually, it became obnoxious. It was a bad mix of parenting and the restaurant letting it occur.
By the time the server came to tell me my food was MIA and ordered me to choose something simpler, I was tired, over hungry and disgusted. I just left resigned and...
Read moreI decided to dine in this restaurant on Saturday, July 15, with my daughters, I entered the facility and requested a table of 5; at the time there were 7 tables empty counted by me, two tables of 6 with patrons who were almost done with their dinner, and other random tables of 2. The young lady at the front was very dry and said in Spanish MAM give me a second we have reservations, she then proceeded to wait for another staff member who then said the same thing and looked super confused as to where they would sit my children and me because they had two reservations one hour later at 8:30 pm. As a patron who has been visiting this restaurant since before the current owners, I felt very unwelcome and as if they did not want my business. For such a small restaurant you shouldn't be taking reservations... if you can't even fulfill your walk-ins. Sadly, I will not step foot in this restaurant again, no matter how good your food is, your employees are a direct reflection of your business please make sure you train them to serve the public and not be rude and make people feel unwelcome, or you will start to have an empty restaurant, no matter how good...
Read moreAverage, middle of the road sushi restaurant who’s quality does not match the prices.
That’s not to say it tasted horrible or was bad fish or anything. It just tasted ok, and the fish was not bad but based on the sushi and sashimi patter many types of fish could be fresher or of a higher quality.
The biggest strike against their sushi credentials is the terrible ginger they serve. The worst I can remember anywhere, ever. It’s so pink it’s red, and practically tasteless.
The udon they serve is totally not worth it. The noodles were of a good thickness and consistency, but the sauce they cook it was ok, but even now I have leftovers I have no desire to heat up and eat.
If you have tried all the other sushi places in Weston, it may be worth stopping by. If you haven’t tried all the other sushi options, you may want to seek out something that will be better than...
Read more