The Roasterie Woodside Café — Restaurant in Westwood

I recently visited this coffee shop and I have to say, I was extremely disappointed with the service. When I walked in, no one even acknowledged my presence at the counter. I waited for a good 10 minutes before leaving, despite there only being six other people in the entire venue whom were all seated.

While the interior of the coffee shop was quite exquisite and matched the brand, it was all for naught without proper service. It's a shame that the staff couldn't even muster the effort to provide basic customer service, because it really detracted from what could have been a lovely experience.

Overall, I would not recommend this coffee shop to anyone. The lack of attention to customer service is simply unacceptable and completely ruins the otherwise lovely atmosphere. Save yourself the frustration and go elsewhere for your caffeine fix. First impressions...

Walking into this cafe, I was optimistic that it would be a good place to spend an hour reading before I had to go somewhere else. It's full of natural light and both comfortable chairs and good tables. However, I will think twice before returning. While the pumpkin muffin was almost perfect, my drip coffee was a bit weak and the heavy rock music was so unpleasant and dissonant that I didn't enjoy my time there and will look for another cafe next time I'm in the area. Cafes should be quiet and relaxing places, meant for refreshment and recharge, and any music should contribute to that. I'm also confused about the pride flag and products, since June is long over. I prefer to patronize ideologically...

Discovered today the secret that most Kansas Citians who love coffee already know: the Roasterie is a solid choice for those who love good coffee and pastries. Ordered a cortado and a couple pastries. The cortado was perfect, accompanied by a carbonated mineral water and a small disc of André’s espresso chocolate, gratis. There was a problem with pastry (not as described), and despite the snafu (for which the barista offered everything from a replacement to a refund), I was ecstatic with the experience. The pastry I did have was delectable (all the pastries in the house were provided by the exemplary folks at Ibis), and the service...