Tokyo Cafe — Restaurant in Westwood

The quality of sushi and prices are really good. The reason I gave 3 stars is due to the owners attitude and the overall attitude of whom I believe are her daughters working there. They aren’t helpful, and they obviously don’t want to be there. The owner will come out from behind the sushi bar and confront you if you so much question anything. It’s uncomfortable. She charges extra $ for items such as ginger and soy sauce beyond their limit, which is unusual. It won’t be pleasant to dine in and definitely not at the sushi bar. The wait times can be inaccurate and very long for takeout. I order from here because the sushi is consistently good but outside that it’s not the friendliest family to support as they don’t seem to understand customer service. If you want good sushi at a good price I recommend but only for takeout and expect inaccurate wait times and possible...

I went for the first time and ordered bubble tea and sushi. The store was empty and I decided to sit down to eat after ordering for take out. For doing so, I was told I needed to pay a 20% gratuity. I gave a tip, but the owner, I believe, came up to me and said it wasn’t enough. She then preceded to rudely explained the policy that sitting for dinner has an addition gratuity charge. She vented about this happening with other customers and gave me a “pass” for “this time.” I will not be eating here again and I’m writing this to warn others not to as well. My order was fine but the service was beyond disrespectful. There was not a sign or indication of the policy before hand.

I do not have a say in how this business should be ran but venting and assuming customers know about a policy without any indication probably isn’t going to lead you to...

Although the location is small, it's very welcoming and intimate. The food is outstanding, the salmon is fantastic my wife and daughters love it, although I am partial to the pineapple chicken. Apps are also very delicious, had the fried calamari last night was amazing, not rubbery, and the pork gyoza was awesome too. The service makes you feel like part of the family, always friendly, always smiling. My daughter's also love the bubble tea. They also deliver. Great place for dates, or family, my only beef is the hours, I wish they were open all day! Keep up the good work. A key component to the food is not only the taste, and selection but I do NOT have to run to the...