Horrid Experience from an out-of-towner.

Just left and I could not wait to write this review because the experience was so bad. First, my sister-in-law called ahead to check if a reservation was necessary and they told her it wasn't. We arrived and we're still asked about a reservation. She explained her call ahead.

Fast forward to us being seated pretty quickly. I was visiting with my brother and his wife with my husband and son, so 4 adults and a baby. We were given a high chair. We waited about 20 mins for our server "Pri/Bri” to bring waters. She didn't introduce herself, any specials, or ask any questions, but just rushed us to order. I asked about mocktails and she suggested lemonade, sweet tea and other non-mocktail items. I decided to stick with water and she indicated the drinks were in premade batches. My husband and sister-in-law ordered sangrias that took another 10-15 mins to get. My sister-in-law was nearly killed by the cherry garnish, also not indicated on the menu (she is allergic) so hers took another 10 mins to get. I was in deep conversation with my family and decided to order my son fries. The fries came out in about 15 mins.

We ordered salads (my husband and I), calamari, a salmon burger and pasta.

Pre/Bri was very inattentive and non communicative. Our food took over an hour and we had to ask about it. When it did come all the plates did not come at the same time. My calamari came out and was pretty tasty and hot but my Caesar salad looked as though it had been sitting out and is dangerous for me to eat at 7 months pregnant. I sent it back and asked for the manager. She asked why I sent back the salad and I indicated it was warm and did not look fresh. Pre/Pri told us the manager would be out "when she got time," and that was about 10-15 mins later.

"Michelle the Manager" apologized upon walking up to the table but made no concessions for over an hour wait for food. She offered to remake my salad (a side salad) and I reluctantly accepted. I wish I had not. It was a mediocre side salad and had a surprise of avocado slice in the salad (I am glad I am not allergic but cross contamination? Possibly). I stopped eating when I saw it and waited for the bill. Pre/Bri was most attentive to bringing the check. $99 for a 2 hour wait, plates to come out separately and subpar service. She even charged me for a full salad and not the side salad that was made. She told me when I asked about it that "she thought" she could charge for a side salad at lunch but couldn't (but never indicated otherwise). I made her take it off. When she took it off and brought it back she did not hand it to me, she dropped in the middle of the table, didn't make eye contact and walked away. I dropped the check at the register and left too.

Michelle didn't do her job as a manager and compensate for the short comings of the restaurant. Pre/Bri. was minimally communicative and did a poor job of checking on us and keeping us informed. Several times we wanted to leave but were already down the rabbit hole hoping food would grace our table. The 1 star is for the food and view. She did not get the 20% I would've given if the situation was properly handled. 0 stars, would not recommend. Trash Juice.