Dunkin' — Restaurant in Weymouth

I was there 10/7/24 and Mike and Jovanny stole from me and DD. I asked for my reg xlarge midnight, I always give $5 it's $2.97 with the senior discount and I let them keep the change that's a $2.03 tip on $2.97 purchase. I do this everytime. On 10/7/24 They were both acting strange and I noticed Mike didn't ring in my order and out the $5 on the shelf below him. I questioned them and they tried to tell me it was on the house. I said your lying, if it was on the house you wouldn't have taken my money..I told them how mad and upset I was, that I had always been a good customer and that I was not coming back. I got home call the corporate office to report it and the following day the Manager Jacqueline called me and stated that she watched the video and could clearly see what happened and it wasn't the first time. I told her I wasn't coming back and she assured me they will not be there anymore. Well guess what, I went yesterday and when I drove up to pay guess who was at the window??? MIKE. I COULDN'T BELIEVE HE WAS STILL THERE AND JACQUELINE BLATANTLY LIED TO ME..I CALLED HER AND GAVE HER A PIECE OF MIND AND I WILL NOT BE GOING BACK AGAIN. I CAN'T BELIEVE DUNKIN DONUTS LET Their EMPLOYEES STEAL..MAKE SURE YOU Watch THE PEOPLE AT THE REGISTER ESPECIALLY MIKE.. JOVANNY DID GET FIRED PER JACQUELINE. JOVANNY TOLD MIKE TO DO IT AND JOVANNY GOT FIRED BUT MIKE WHO DID IT DIDN'T GO FIGURE. I AM SO UPSET THAT THEY TOOK ADVANTAGE OF MY...

Ordered close to closing time which I understand they don't have much at the end of the night but coffee isn't one of them and it was the worst part of the selection. I got an apple fritter, blueberry muffin, and two chocolate croissants and two LG ice coco mocho signature lattes of which I was going to get the caramel blueberry one but I guess they were out which I don't know how it's possible but anyway i get up the re pay for everything and after only receiving one coffee she sends me off but I say wait I have 2 coffees coming and to what she replied what kind and I told her she made me pay for another coffee which is 5 bucks mind you and she hands me something a completely different color which smelled like dirty dish water and tasted the same the first one was not great as well. Every dunkins I get these from make them excellent until I went to the Jackson Square dunks and got basically robbed...

I ordered a kids temp hot chocolate. I was served a steaming hot, hot chocolate. The outside of the cup was so hot it was difficult to hold. Had I not had to remove the lid, I would have been under the impression I got what I ordered.

The staff told me, they don't serve kids temp and don't know what that is, kids are allergic to milk and multiple other excuses. Blame lies with DD as I should have been told when I ordered kids temp that that is not an option, verses being served a drink that would surely have burned my child and told after the fact.

This was a safety risk and I would have much more to say had my child been hurt after I was served something different than what I ordered. I should have been told, they don't serve that and given options. I was not apologized to for the mistake or misunderstanding. I was given multiple excuses for why what...