Starbucks Coffee Company — Restaurant in Wheat Ridge

5 ⭐'s for fast friendly ALWAY.S..... but nine times out of 10 my drink isn't made right and today a new issue, I'm pretty sure my Americano is straight up brewed coffee....i could be wrong & I'm sorry for the review but after numerous times of my $5-$6 drink not being made right & making several attempts to ensure that it is right, even going back to have it remade once Plus emailing the company weeks ago with my exact recurring issue and receiving no response i now feel this review is necessary. This has been my favorite Starbucks for a long time also the most convenient location but I spend too much money on coffee every week to be unsatisfied. hopefully in the future there will have been some retraining, better training, whatever it is that this location needs but for now I'll have to make my daily stop down the road where they get my drink perfect almost every single time I've been there. I cannot be the only customer who has issues here on a regular basis I'm pretty easily satisfied and I'm certain it is...

I had gone through the drive-thru today for a couple coffee drinks for my father and I. We were headed to go put our 13 year old dog down, and decided to stop at Starbucks. Logan was the one that took my order and helped me at the window. I have to admit I was not in a good headspace and was a little crabby to Logan, but he remained professional and carried a conversation on with me, asking me what my day entailed. I had mentioned that I’m on my way to put our dog down. Out of his own pocket, Logan bought a $15 gift card and gave it to me, and said he recently put his dog down so he understands how I was feeling. That made my day, especially because my parents live check to check, and spent every penny to euthanize our family dog (my mother is also a bladder cancer survivor) so I ended up giving the gift card to my parents. Thank you, Logan, for your generosity and compassion. You truly helped my day become bearable, especially knowing there is still hope...

Stopped by this morning to get my normal coffee run just like every morning , decided to treat myself to Starbucks because I felt like it sounded good . Unfortunately for me I’m human and I had to use the restroom before ordering . Not even kidding 2-4 mins after entering restroom I was rushed with a knock on the door asking if I was done yet by employees because I was taking too long . I still ordered after exiting the restroom just to feel complete and utter embarrassment by the whole staff Infront of many other customers . THIS IS NOT ACCEPTABLE . I will never choose a Starbucks down south from home ever again . And for the person who knocked and announced them selves loud enough for the store to hear I hope you loose your job or find a new profession. You are very unprofessional , Uncourteous and disrespectful towards customers just simply using your restrooms...