I came in 20 minutes before closing for 4 foot long sandwiches. I understood it was getting close to closing and was trying my best to make my order easy and quick. I made it very clear what I wanted for bread and meat and toasted or not toasted. when the guy behind the counter misheard me he completely blamed me and told me I said tuna and not turkey for one of my sandwiches. He was so irritated with me. I profusely apologized and he abruptly asks “well do you want it or not I’m not gonna eat it !” I apologized again and said I’m so so sorry no I didn’t ask for that I don’t want it, where he then yelled across the store to a buddy in the corner if he wanted it. His buddy says one man’s trash is another man’s treasure and I just laugh it off with an extremely red face and tears in my eyes where still I had to complete my order for each sandwich. My daughter was with me, she asked why I apologized for him not hearing me right. I completed my order pretty stunned that I was treated so harshly for his mistake. I know I said the right thing, my daughter is 11 she’s very aware and knows what I said. I’m humiliated. I was treated terribly for absolutely no reason even after apologizing so much for something I didn’t even do. I don’t plan on going to this location anymore. Their service is bad no matter who’s there but this was inexcusable and crossing the line. Please hire people that can give even mediocre service at this point I’m letting everyone know...
Read moreTerrible customer service. My boyfriend and I just left the establishment and we were both flabbergasted at the lack of respect from a lady employee that was working the night shift. I wasn’t able to identify her with her name tag, but she has some sort of injury on her face. We paid for our food and since a receipt did not print she assumed the card did not process. We then proceed to show her that the transaction went through on the mobile bank app and she gave us a lot of attitude. She then proceeded to call her manager and then shoved the breads in front of the counter for us to take in a very disrespectful way. I was in disbelief and very enraged with how she treated us. Yet, we both left and didn’t mention anything to her but I am hoping this review is at least mentioned to her by...
Read moreOrdered 4 footloose paid 60$ I Only received 3. I call and talked to manager SAM and she claims she personally bagged my 4 sandwiches. She then blamed the doordash driver and then told me I was lying and started arguing and refused to help me. I am far from a liar I was feeding 4 teenagers and definitely no need to lie regarding food I paid for and did not receive. Sam is by far the worst manager ever that was unprofessional and she was being very aggressive with me and insisting I was lying. Just proved to me who actually stole my teenagers food. Sad excuse for a manager. SAM u should b ashamed of yourself. P.S. The bag was sealed so it Definitely wasn't the...
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