On January 18, 2025 I ordered the Edikang Ikong dish on Uber Eats for $33.97. During the selection process, it ask what type of protein, I requested fish due to being a pestertarian. The food arrived, which appeared to be hot and pretty fresh. Although, I believe the fish could have been cut into smaller pieces. As I began eating the dish, I noticed I was eating small pieces of chicken, which appeared as if the establishment used the same soup they cooked chicken in and tried to remove the pieces to the best of their ability. But, unfortunately was not able to follow all the way through. I was so disappointed, I have been a pestertsrian for 8 years in the making. Therefore, I began to vomit the next day early morning, in which I believe was due to accidentally unknowingly consuming chicken. In my opinion,establishments like this have no integrity nor care. Absolutely, unprofessional and no work value ethics. What makes the matter worst, is in addition l also ordered the oat fufu which was not properly wrapped and fell out the aluminum. I unfortunately, had to throw away $33.97 worth of food. I reported this matter to Uber Eats and they sided with this low of the bottom establishment. Despite, showing evudence of screenshots regarding the matter. I am so sick, of supporting black owned establishments that have no work ethics nor integrity. Never in dog years, will I order from this establishment again. Absolutely, disgraceful and pitiful; I honestly, hate wasting money. Continuing on this path, will only hurt establishments like this eventually until things improve please change. My first time purchasing and last, just a complete waste of money. I should have read the most recent, reviews before ordering horrible experience, just taking money and providing horrible service which should be of high quality pertaining to all customers no exceptions.
Update: I was provided a $ 15.00 Uber...
Read moreToday was my second visit to Rhuth African restaurant, and I found two pieces of glass-like plastic (like plexiglass) in my cassava leaf soup. i was excited to have found a place offering African cuisine, but this experience has made me think twice about returning. Another review on here mentioned finding actual glass in their soup, raising my concerns further. I had initially wondered if the plexiglass came from the bowl's lid, but found the lid was undamaged.
I immediately called to report the issue. The staff member I spoke with apologized and attributed it to a staff error, but I received no refund, which was disappointing since I had to throw away the food, wasting money. The cuisine drew me in, but the discovery of foreign objects and the inadequate response have dissuaded me from returning. The potential risk to children or anyone ingesting these sharp objects is alarming. This safety hazard needs serious attention to prevent possible injuries.
I hope the owner takes responsibility instead of posting a generic, dismissive reply, like the one given to a previous customer who found glass in their food. Update: Adding this since the owners wants to be dismissive with their empty reply that mean absolutely nothing.
Further to my previous messages, which have not been satisfactorily addressed, I feel compelled to raise a grave concern again. There have been multiple instances, including my own, where customers have found foreign objects, such as glass, in their meals. This not only breaches basic consumer trust but also poses a severe health risk that could lead to serious injury.
The lack of accountability and substantive response to these incidents is alarming. As a customer, I expected a commitment to safety and quality, accompanied by immediate corrective actions. Instead, the responses have been...
Read moreRight, listen here, I’m absolutely livid. I went to Ruth’s African Kitchen in Wheaton, Maryland, the very day after my bloody birthday expecting something vibrant, authentic, a bit of culinary brilliance, yeah? Instead, what I got was nothing short of a catastrophic let-down. The two women at the counter had the audacity, the sheer effrontery, to lie straight to my face when I said, “I like it spicy, make it properly spicy.” And what do I get? A dish seasoned for toddlers, comfort spice, barely a tickle on the tongue. They clearly hadn’t the faintest clue what the assignment was. Now, moving on to the second crime. I ordered goat egusi, simple instruction, yeah? Goat. Yet when I opened that takeaway box, I was confronted by, good heavens, chicken feet! Bits of unidentifiable protein floating about like a science experiment gone wrong. I was mortified. The egusi was so atrocious I binned it on sight. Honestly, it was an insult to both palate and presentation. And the jollof rice, don’t get me started. Bland, spiritless, devoid of the depth, the heat, the soul that proper West African jollof should command. It’s as though the Nigerians out here have completely lost their ancestral touch when it comes to spice. When I say spicy, I mean fiery inferno, the sort that makes you sweat, question your life choices, and feel alive again. The Indians still hold the crown, clearly. So no, absolutely not, I shan’t be returning. This wasn’t African cuisine; this was a tragic Westernized parody of it. Call it African-American comfort food if you must, but don’t you dare pass it off as authentic. Zero stars. A culinary disgrace of the...
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