Pizza Hut — Restaurant in Whitehouse

pizza hut over the last several years has been a hit or miss. you get lucky or you don't. last order was OK, but not altogether worth the money. it seems these days I'm better off getting frozen or fresh uncooked pizza specials at Brookshires or Wal-Mart. last order issues included having to wait 15 minutes over app expected time. one of the pizzas was supposed to have extra cheese, and the second was to have extra mushrooms. I guess they had extra cheese and mushrooms, but they obviously did not have the regular cheese and mushrooms before putting the extra on. there were hardly any mushrooms at all on the extra mushroom pizza.

previous review (remove in lieu of newer one). had unexpected guests over and ordered three pizzas to be delivered. besides the common "hardly a decent amount of toppings," one of the pizzas arrived like it had been in transit at a 30-degree angle. everything on the pizza was slid to one side of pizza. called pizza hut and I swear they treated me like I was bothering them. don't plan on going back for a long time. tip: don't by app if you're picking up pizza. when you get there, "inspect, dont expect". if everything is A-OK and they are actually nice, then if...

I picked up an order here 06/22/15 about 6:30pm and I have to say the customer service experience was very unfriendly and unpleasant. The woman at the register does not acknowledge my arrival until 5 min later. Then she starts talking to a co-worker. After she takes my money, she doesn't even let me know if my pizza is ready or if they're still making it. Instead, she continues to do whatever it is she was doing. So, after about another 7 minutes, she finally decides to turn around to retrieve my pizza and hand it to me. I wish I had gotten a receipt to report her to her manager. Nevertheless, this Pizza Hut in particular will NEVER have to worry about me ever stepping foot or spending money here. Does it really hurt to provide customer service? Does being rude get you a promotion? I will advise all my friends to not seek services at...

I have had delivery from this location quite a bit. 1 out of 3 would be a mess (i live in a weird place) so I didn't worry all that much. But i just placed an order and it kinda sucked. I believe the Whitehouse Pizza Hut employees are beasts. I believe blame for my obscenely late delivery wasn't blame of managers or employees but the general manager but mostly the owner and/operator has fallen down on their responsibilities. I dont feel i should call over and over again to say things arent great and tell this to my delivery driver only to find out she had to deliver my order out herself after I called to ask for a manager on what was up. She was super polite, professional,...