Frisco's Carhop Drive-Thru — Restaurant in Whittier

Food is good, but they don’t care at all about their customers or their poor service.We spent $46.57 I went through their Drive-tru and they took a long time to give us our food when I got my order it was all wrong by the time they fixed it the remainder of the food in the other bags were cold! I got home and when I got out of the car the bottom of a bag was ripped from the bottom and all the ranch had slipped all over the bag which caused the bag to rip and all the ranch had spilled all over my dress and my husbands SUV leather seat, my dress was completely ruined. By the time we got our car all cleaned up all of our food was completely cold! I called the Manager Doreen and she apologized multiple times and offer to pay for my dress to get it dry cleaned and replace my entire order at a later date. I told her I will call her sometime at a later date to get a replacement but not to worry about the dress. I asked her to have the GM call me back but she never did. Today I called to place my replacement order and Doreen the manager said she will not able to replace my order and that once the food leaves their restaurant they are not responsible of what happens after. I explained to her that they caused all this because they failed to securely close the lids on the 10 large dressings that spilled all over the bag and dress and she responded that they didn’t intentionally leave the lids open and she will not be replacing my meal and that the GM and owner were aware and agreed it wasn’t their fault. Well I plan to pursue this in further and have them understand that they are liable for the incident and replacing my...

OMG!!! We are in love!!! It was our first time here and upon walking into this place you're transported into an oldschool diner from the 50's. There's two giant pink & turquoise cars /booths in the middle of additional seating. I was super impressed by the right off the bat amazing service from a gentleman named Arturo who took our order. He was helpful & very kind. 😊 He answered all our 1st time questions and made wonderful suggestions. We took him up on a few of them... like the new pastrami sandwich. It was so good and filled up. I loved it!!! Definitely, a must try! 😋 The rest of my family ordered burgers and if you want more meat... I highly recommend a double. 🍔 We also had curly fries that my daughter loved. She a fan of them and says, these are some of the best she's had. I also had the freshly made zucchini sticks and the taste of them was out of this world. Sturdy made to the tooth. Like really good! We also had the chili, cheese fries and they really hit the mark of some of the best. Lastly, we got an extra special surprise from Arturo for a belated celebration visit for my son Noah.🍨 Giselle, and her girls came out to sing Noah Happy Birthday!!! He was super surprised & so very much grateful for the kind gesture. I would like to finally recommend the cookie with ice cream on it. It was sooooo good! 😋 Thank you, Frisco's, Arturo, Giselle, and staff for making our Saturday afternoon outing a real great one. We can't wait to...

Drive twenty minutes to get four bacon breakfast burritos. Drive twenty minutes back home. Open up those burritos to find no bacon. Bummer but not end of world. Call and ask for manager and Arturo the horrible manager gets on the phone. Request either replacement or price difference next time down that way. Instead of doing smart thing and apologizing and saying no worries will take down order number and name so when come in know who you are says first bring them down now. We said are you nuts not making another drive that way just for that but will next few days next time come down. Then had nerve to ask to send photos. I went off and let him know that I will send photos but what a horrible manager move over couple dollars. We immediately sent five photos (four burritos and the receipt). Then for hours we tried to call he never picked up the phone again. Tried calling again today and apparently they have blocked our number. So I am now on a mission to tell the world about Friscos Whittier and their horrible manager Arturo. Hope the couple bucks was worth never getting our business again (at least once a month we would go grab our four -seven burritos) as well as the business they will lose , even if it’s just one potential client , that reads about this horrible business. There are many other choices in Whittier to have a burrito where customer service is great and my advice is to chose another...