Subway — Restaurant in Wichita Falls

I love Subway, and i usually have a pleasant experience. While the food was still good, this time, the fact that i had to reheat it since i waited 15 minutes after the sub was already finished bothered me enough to write this. I don't know if this is a policy issue or not, but 2 employees were working tonight, but Jenn could cash me out. that's fine, no problem. But Jenn, who i hope was a manager, started 7 other orders while i was already finished. When she started the third order, i asked the man who made my sub if she was aware i needed to be cashed out. he had told her immediately after he had finished mine. Four subs later, he has to remind her that i am finished, and when she finally, after Fifteen Minutes, comes to me, no "I'm sorry for your wait", or any kind of customer service whatsoever. I've been a manager at fast food restaurants before and that's not acceptable for a regular employee. I'm glad my sub was still fine, but unfortunately, it seems customer satisfaction was not on the mind...

So normally when I go to the subway I don’t have an issue making my sandwich my way. But today when I asked her to put my olive oil on the bread before you toasted it the girl argue with me “I don’t do that because I don’t want to get olive oil on the guacamole spreader”. Even after telling her but it’s going to cook into the bread she still refused to do it. Today is not the day tonight make my sandwich the way I want it made I was hungry expecting my sandwich to be made one way and now I have a glob of olive oil on top of my guacamole because she refused to bake it into the bread. I’m just irritated and like I said in the beginning I don’t normally have an issue...

We've been fairly loyal customers of the Subway on Taft Blvd for quite sometime. For the second time in a roll, we've been charged extra for our sandwiches. Both times we ordered the Chicken, Bacon, Ranch sandwich. Both times our receipt showed extra charges for BACON! We called them on it this time, so they verbally said the extra was for getting grilled chicken instead of rotisserie chicken! Sandwiches are good but it's the principle of being charge for what is suppose to come on the sandwich! We will NOT return to this Subway. Might try a different one but ask about extra charges for what comes on the...