Burger King — Restaurant in Wichita

I am sad to write a poor review and would not necessarily have bothered except this was my second dissatisfying order at this location. The order was for the second time completely incorrect. How common is that. I had ordered and paid for 2 Double Steakhouse Kings and a double Cheese burger. I received 2 double cheese burgers and a single cheese burger. We were looking forward to the bacon and crispy onions. Living 7 miles from the Burger King location, I did not return but kindly placed a call to voice my disappointment. The lady remembered my order and simply stated: “ I’m sorry. “ What happened to customer service? I was polite and expressed that it was the second time in 4 months. No attempt was made to rectify the situation - nor offer to have me return the incorrect order. Neither this time nor the previous time. I will hence not return to this location again. Disappointed to say the least. In this time of Clovid, I’m surprised that not every attempt is made to ensure customers satisfaction and return. So long Burger...

I like Burger King , I really do like their food. But the last couple times have been a nightmare and have been annoying! I make a mobile order and when I go to pick it up sometimes I get told they don’t have the things to make my order, or they’re missing something. There’s always something up with the place. They seriously need new management or hire someone who’s not entitled to a paycheck. It’s a workplace, what takes so long to make a simple whopper meal, why is nothing in stock, why do your guys cash registers not work. Put a sign up, let people know. You waste peoples time and money especially when they order online. Decline the orders if you can! I’ve had to ask for a refund three times because of issues like this. Someone get this place in order! Also last time I was here they cashier forgot to give me my card which is also partially my fault but I had to drive back there to pick it up… cmon now.....

Central and Oliver burger king store is the nastiest. I worked there a couple years ago and it was always clean. After I left they have been going downhill, and it stinks in the store. Bathrooms are disgusting, and lobby was gross. Pop machine wasnt stocked with ice nor pop, and you basically got ignored and had to wait for someone to notice you to get an answer or in my case, some ketchup. They seem to not be stocked up, running outta stuff, and disrespectful towards one another. Me and my husband will never step foot inside or around that building again. I feel truly sorry for anyone who eats there, because after my husband ate there, he got sick from the food. I am truly...