8-23-2024 My family was excited to go have lunch at Thai Village, to celebrate my husband birthday. We ordered larb beef, larb chicken, kow pek (rice noodles porridge soup), yum seafood and pho soup. Everything tasted fine except the pho soup. It tasted like water with a hint of salt. I told the supervisor that the pho soup didn't taste good if they could put pho seasoning in it. The supervisor explain to us that the pho is an American flavor not Thai or Lao style flavor, that you fix it yourself with the ingredients given. Supervisor said we can get something else if we want or try fix the flavor ourselves. We decided to try fix the flavor, but it can't be fix. At the end of the meal I was just asking nicely and privately if we can get a refund for the pho soup since we didn't eat it. The supervisor said we couldn't because she's not the owner and couldn't make the decision for a refund and that we already mix the soup and didn't exchange it the first time. I was ok with her answer and accepted her decision and feeling fine about it, UNTIL I HEAR OUR WAITRESS Talking ( in Thai language) Real Loud, Gossiping to her co worker, where customers were eating about me asking a refund like it was a bad thing for a customer to ask. I FELT EMBARRASSED AND UPSET she talking about my situation for everyone to hear. I spoke out loud that I can hear her and let her know I understand what she saying and I even told the supervisor, and the supervisor responded back saying, "what the waitress said wasn't bad!" I was shocked and didn't say anything. My husband did told her we weren't coming back. What sad is My family and I would usually order alot of food from them. Everyone at the restaurant need to be train not to talk or gossip about customers in the eating area. I'm sure this probably has happen before with other customers but some customers just didn't understand...
Ā Ā Ā Read moreI recently dined at Thai Village and was very impressed by both the amazing cuisine and attentive and friendly service. The menu was very extensive with many appetizers, noodle, soup, curry, stir fry, and rice dishes that can be tailored to your liking with protein, vegetables, and heat. We ordered the Pad Thai Combination and Pineapple Fried Rice with Chicken. The food arrived at the table and was fresh, delicious, and plentiful. The attentive staff made sure our food was to our satisfaction and that our water glasses were filled. The atmosphere is warm and inviting, tastefully decorated, and very clean. This was truly a fantastic dining experience and I canāt wait to return to explore more of their delicious creations. Highly recommended! A must-visit destination for any Thai food lover. Update, I enjoyed this restaurant so much a week later decided to take someone else to try more freshly prepared items from the abundant menu. This time we had Chicken Fried Rice, Pork Fried Rice, Egg Rolls, Sticky Rice, and Hot Green Tea. The food and service were just as spectacular as before. My food companion couldnāt quit raving about how wonderful everything tasted. The service was spot on again. Donāt pass by this hidden gem. Stop in and try some quality Thai food, freshly prepared to your liking, with some of the best service I have...
Ā Ā Ā Read moreFirst time visiting here and what a pleasant surprise! It's nice to go out to eat on the weekend but the lines and waits at so many restaurants is ridiculous. I must have driven by this little gem restaurant a million times without ever knowing it existed. It is located directly next to Southrock Billiards on South Rock Road. We visted about 5pm and were the only patrons. One other couple came during our visit and a few folks came to pick up carryout. The service was FANTASTIC! Our server was prompt and friendly and kept water glasses filled. The food was fresh, hot, and delicious! We ordered the egg rolls (came with 6 vs 4 at most places and for about the same price), Drunken noodles with beef and the yellow curry w/chicken. Ordered both medium heat. The Drunken noodles had a bit more heat than the curry, but both were very nice and not too spicy at all. Just enough on the noodles too draw a light sweat on the brow. The restaurant was modest and appeared clean. The only negative was it was just a little warm temperature wise. Noticed they were utilizing a mobile air unit but had a fan to help circulate the air. I am often too cold in restaurants during the summer with AC blowing full blast so I was ok with the warmer temp. Am excited to visit again and try more dishes. I have a feeling I won't be...
Ā Ā Ā Read more