Goodwill Industries of Kansas — Local services in Wichita

Rude employees. I stopped by yesterday to drop a full box off clothing that I wanted to donate. They were about 15-20 minutes from closing, so I hurried to get out of there to keep from taking their time. I give the man the box and then realize my silly self had forgot to grab some of the hangers from shirts. I simply ask if I could grab them real quick and he basically whines at me and says that everyone else always makes sure they have their hangers off and they're closing soon. Not really caring, I start going through the pile and am still being told by the elderly man that people before me had actually taken off the hangers before dropping them off, being very annoying and persistent. I say thank you, even though I was somewhat annoyed, and don't get any thank you or donation receipt from the man. I don't like the fact I'm donating clothes and am met with someone who is rude, annoying, and doesn't care about his job. Please work on this with...

I was very excited after finally finding a Goodwill that sold camping equipment, although my excitement was short-lived. I found a Coleman propane stove at this store, but it had a couple parts missing on it that I would have to buy before I could even use it, including the metal fuel adapter tube (which costs $29.99 by itself on Amazon). When I inquired on the price, the store manager confirmed the $24.99 sticker price, which is the same exact price that the stove is CURRENTLY selling for, BRAND NEW, on Amazon (which includes the fuel adapter piece)! IT’S LITERALLY CHEAPER TO BUY THE PRODUCTS YOU SEE INSIDE THIS PARTICULAR GOODWILL STORE BRAND NEW ON AMAZON. Don’t take my word for it- go and see...

I was very unhappy, I went and donated a bunch of nice stuff and received a 10% off coupon and thought I would look around. I spent all kinds of time going through stuff and found some things I wanted, one thing I actually needed. My son was excited about what he had and when I got to the checkout I paid with my debit card and they wouldn't sell me anything because i didnt have my i.d. with me, keeping in mind I have a PIN number they still required an ID. No other store, not even nice stores do that. If I stole somebody's debit card I sure wouldn't be going to goodwill. So annoying. I could of went to another store or the ATM but it was just too much hassle and very unnecessary...