Josie’s Bakery — Restaurant in Wilmington

After reaching out to the bakery with an absence of response, I'd figured I should write a review instead. The cake was nothing that I had asked for, down to the look, theme, writing, and material.The cake looked like an exact replica of a previous cake which I stated was not what I wanted. The cost of $167 to receive nothing close to my order is just really disappointing. I also supplied the figurines, leaving the cake to look like two frosted cakes stacked. I just had to let others know after no response from Josies how awful the cake did not meet my expectations and the disappointment of an $167 cost. The customer service in ordering the cake was also atrocious, as I waited an hour, as customers were coming in and I was consistently left for them to be serviced. I'd recommend...

My mom and I are in town from Ca., and we are huge bakery pastry people. In my search for some yummy foods, i came across Josie’s bakery. Today we stopped in and bought a variety to sample, vanilla cupcake with strawberry, a lobster tail which is flaky pastry with an Italian meringue filling, a blueberry turnover, chocolate chip pumpkin muffin, a snicker doodle, an m&m cookie and a peanut butter with Reese’s pieces, a cinnamon roll, a apple strudel type pastry…everything was on point! Our tastebuds were in heaven. Each baked good had great flavor, true to these home goods treats most grew up enjoying. It felt like grabbing from moms and grandmas cookie jar and counter top. I’d be in big trouble if I...

I placed a cupcake order with a request that they be packed in trays so they don’t tip. When I got to my destination the cupcakes were al flipped over because the manager who packed them did not ensure that the trays were holding the cupcakes. I emailed pictures over and was never contacted when I called I was told they were busy and the manager wouldn’t speak to me on the phone instead she yelled at me over another employee on the phone. I was told it was my fault that the cupcakes were flipped over because she packed them correctly. I then had to take more time out of my work day to go to the bakery where the manager refused to address me but then agreed to...