Pizza Hut — Restaurant in Winchester

Went here on Christmas eve about 15 mins before closing. The restaurant looked very clean I will give it that. The cashier looked like she was ready to go , but it was Christmas everyone so understanding. ..she was pretty nice , and took are order , pretty fast. We sat down to wait. Meanwhile it's getting closer to close and a few other folks come in before the actually close and someone from that back starts yelling to the front at the cashier asking why is she still taking orders ... eventually a female literally comes to the front and ask in front of us AND THE LAST CUSTOMER (who was in line before 7) ..did u just take his order ??..why would u take his order ??. The customer literally had to chime in and say.. he was in line before 7..the girl kinda of rolls her eyes , shakes her head and walks off .... I was in shock. Anyway.. we get our pizza .. which smelled great. Get home open box the beef one we ordered cheese is barely cooked . I mean seriously white as can be ... and our cheese one was a mess. Here's the worst part niether pizza had any sauce literally cheese and bread. If I could post a picture I would. Just horrible. And I used to love pizza hut. What's even worse is I had to talk my boyfriend in to trying it . Let's just say... his first impression was all bad. Won't...

This is a place of business that is by far terrible... TRULY DOESN'T DESERVE A STAR TO BE HONEST!!!!! I did an online order (which I don't usually do) of a 3 pizza box order, in which my total order cost $37.07, I ordered the pizzas and added the garlic butter crust on all 3.. When it was delivered I opened it up and only 1 of the 3 crusts was what I ordered. I called and complained and in return the man on the other end told me that they was going to redo my order and a,so give me a $5.00 credit.. Well needless to say I had 2 recall them 3 times and 1 time was told that they was delivering it and it should be there (which never was delivered) and on the 3rd call to them I was told that they wasn't going to do my order and that it looked like they only did a $5.00 credit. Mind you again my bill was $37.07 and a $5.00 credit to me was laugh because it should of been a little more and I should of received my order CORRECTLY!!! This is why I NEVER ORDER OUT let alone eat out because of people and businesses like this who treat customers poorly and can't honor a business code of ethic (honor thy customer to keep a good clientele and good reviews)... Shame on them for being this way and I hope they treat others better then what they did me.... I won't order from...

I ordered from this location and it began to get pretty late my order was late when they got it to me after 11:00 and then when it was delivered to me my wings that come in the bowl was flat and the sauce was all outside the bowl all over it and then my pizza was cold so I tried to call and speak to management or whoever was on at that time and I only began to explain to them about the chicken in the bowl and I spent a lot of money on the food that I had got from them so once I begin to explain about the pizza being cold as well the person got upset and was starting to tell me that oh I didn't mention anything about cold pizza well first off I was still explaining about the wings that I paid for that was all flat and just not how it should have been delivered to me at my family I didn't wanted to speak to corporate so I can let them know about how the person that was on the phone was treated me that was poor and bad customer service I had a bad food delivery that was late and then the food was not up to order and then they go on to want me to let them send me out another order when it was already nearly 12:00 a.m. and my kids need to get in the bed and I had to get in the bed for work bad experience bad people I do not recommend this...