08/28/2022 visit. What exactly is it with the employees at this location,with the take what we gave you attitudes?... I ordered the #12 at the drive thru with an extra piece of dark meat.. I had to repeat my order 4 times to the associate until she got it right.. I get to the window and ask the young man to repeat my order and again! No extra piece of dark meat.. I had to repeat to him twice the correct order and so I thought they finally had it right.. NOPE!... They were going to send me out of there with the incorrect order and their excuse was,we'll we didn't have the extra piece of dark meat.. SO,MY POINT IS THIS!.. no matter what the customer orders,it's perfectly OK to send them away with the wrong order in which I did mention... One other problem!.. Is Bojangles serving pigeons instead of chicken?, I've never in my life seen pieces that small for what they're charging... I'm extremely angry and disappointed in Bojangles food quality And the sheer ignorance of its employees... Bojangles!... We pay you to eat at your establishment,not the other way around and we as customers deserve #1 Good quality food & #2 Excellent customer service, in which I never receive at your establishment...Unfortunate for you,I don't support stupidity or the ignorance that I receive and i will never return to this store or any Bojangles locations,since you care so little about customer satisfaction and I sincerely hope you go out of business.. Bless...
Read moreBojangles' (623 Waughtown St, Winston-Salem, NC): A Health Hazard!
If you value your taste buds, your digestive system, and your sanity, avoid the Bojangles' on Waughtown Street at all costs. This location is a culinary black hole where flavor and food safety go to die.
I'm unfortunately writing this from a point of being a two time food posing expert here.
So let's break this down.
Ambiance and Aroma: The first thing that hits you upon entering is the pungent odor of marijuana. The staff are more cooked than the food.
Culinary Calamities: The food is not just bad; it's potentially dangerous. My fries were pale, limp, and utterly devoid of seasoning. The biscuit, a Bojangles' staple, was so dry it could have doubled as a hockey puck. But the real kicker was the chicken. Undercooked and greasy, it left me with a lingering case of food poisoning that had me hugging the porcelain throne for days. To add insult to injury, my iceless drink arrived without a straw, rendering it undrinkable.
Service with a Scowl: The staff seemed as unappetizing as the food. They were slow, surly, and seemingly oblivious to the basic principles of customer service.
Overall Impression: This Bojangles' is a disgrace to the franchise. The food is atrocious, the service is abysmal, and the entire establishment reeks of neglect and disregard for basic hygiene. If you're looking for a quick and tasty meal, steer clear of this culinary cesspool. You've...
Read moreThis is the worst bojangles I’ve ever been to. Every time I go there they’re always running out of something or say that’s it’s gonna be awhile before I get my food. The dining room and drink machine is always dirty. There have been several times I’ve been told to pull forward in the drive thru and wait in my car for 10+ minutes and they never brought my food to me. When I go inside they always “forget” to make my order. Meanwhile the employees are in the back laughing and cussing loud, not doing their jobs. The managers are sorry, the dark skin with braids is rude and is the one who is always there when something goes wrong. It’s just ridiculous waiting for so long over a biscuit. I refuse to go to this Bojangles anymore and will make the longer commute to the one a few miles out. If you ask me this Bojangles should be shut down for a month or so, cleaned thoroughly, and get rid of everybody with the exception of...
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