Kimono Japanese Restaurant And Sushi Bar — Restaurant in Winston-Salem

First time being at this restaurant and after we got seated took forever for us to finally ask if we had a waiter/waitress! I First asked about their plum wine. I asked if it was red or white and she could not answer my question so I said forget it! We ordered our drinks and food together hoping it wouldn't take as long to get waited on. The test was freezing cold and everyone had their jackets on and I asked several people if they were as cold as we were and they all agreed so I asked why they had the air Conditioner on and told her to look around and notice how cold everyone was and bundling up in their coats. She said she would ask about the air but it never changed. Our food was delicious is one thing I can say but we were so cold we ate it really fast. My husband wanted a to go cup and I was basically using sir? Ma'am? Nobody paid attention because now they were cleaning so I went and got the cups myself. She only came once to check on us because we were out of drinks and needed more sauce but then we never saw her again. We left saying how nice the place looked and how good the food was but disappointed in the AC on when it was definitely a cold night and service. We are rarely on that side of town so I don't know if we will ever go back but we hear people love it. We just didn't have a good experience but won't say we will never go back but not...

These are all over. Great family atmosphere. Beer & Wine available! Lots of sushi options. Good price es. Food is good. Outdoor seating available. The spicy tuna salad is my favorite. I also love their Gyoza & fried dumplings. A few appetizers and a cold beer and you are set! Update April 2024

Tucked away off the main road at the entrance to a shopping center, it does not seem to inviting until you walk in. A very warm environment with Japanese artwork and artifacts make you feel welcome. There is a sushi bar and amble table and booth seating. There are also a few tables set outside if the weather cooperates. Staff is friendly and quick to serve you. Menu has some good appetizers, salads and soups. Their main items are the many choices of sushi. There is also hibachi & teriyaki with your choice of protein, mixed veggies and different sauces. The veggies are cooked and seasoned perfectly. You can get it with fried or white rice or noodles. We got Gyoza and crab Rangoons for appetizers, both were wonderful sufficient filling in both, not scampy like others.. The onion soup was pretty bland, basically plain broth with green onions. The Ninja Roll was spectacular. Shrimp tempura with crab, avocado and eel sauce. I have to add that the mushrooms and carrots that you get with the hibachi is excellent! Try them out, you won’t be...

I have been ordering takeout from this location for several years now. As of recently, with each new order, the quantity of food is shrinking and the quality is becoming questionable. Sushi rolls have mysteriously reduced in size and orders are now sending me to the toilet. Our rolls used to come in slices of eight pieces per roll. Now only six and even five slices per roll. Volume in takeout containers are noticeably smaller. This evening my order was in error and is the reason I'm writing this review. Unfortunately the food was already bagged when I arrived and I did not take the time to check when cashing out. At home I discovered that my nigiri order did not come with the 2 pieces of white fish, 2 pieces of tuna, and 2 pieces of salmon as specified on the menu. Instead, received 4 pieces of nigiri and one piece of shrimp. Though this may seem trivial, for the prices they charge, it is significant. When I called the restaurant back to express my dissatisfaction, the receptionist would not correct the overcharge for their mistake, but instead made excuses for having a chef from another location and lectured me for not having checked my order before leaving the restaurant. So much for customer service and so much for ever patronizing this restaurant again. My stomach...