BENTO Winter Park — Restaurant in Winter Park

I recently had the pleasure of dining at Bento Cafe in Winter Park, and I have to say it was a memorable experience from start to finish. It had been several years since my last visit, so I wasn’t sure what to expect, but I was pleasantly surprised by how much I enjoyed the evening. I was there with my son, who was excited to try sushi for the first time, and we were fortunate to have Kate as our server. From the moment we sat down, she made us feel welcomed and valued as customers.

What really stood out to me was Kate's exceptional customer service. She was incredibly patient as my son and I asked several questions about the sushi menu, and she took the time to explain different options and offer her recommendations. Her friendly demeanor and willingness to engage in conversation made the whole process smooth and enjoyable. It’s rare these days to find someone who genuinely embodies great customer service, and Kate absolutely did. She wasn’t just doing her job – she was making sure we had a great experience, and her attentiveness didn’t go unnoticed.

The food itself was fantastic. The sushi was fresh, flavorful, and beautifully presented. My son, who can sometimes be a picky eater, loved it, and I was equally impressed. Bento Cafe’s menu offered a variety of dishes that were both delicious and well-prepared, leaving us satisfied without being overly stuffed.

What really left an impression on me, though, was how much the experience exceeded my expectations. It’s clear that the owners of Bento Cafe have done a great job in curating not just a great menu, but also in hiring staff who care about the customer experience. The food, the ambiance, and especially the service were all top-notch. Based on this visit, I can confidently say that I will be returning much sooner this time around. If you’re in the Winter Park area and craving sushi or a great dining experience, I highly recommend giving...

First time at Bento after hearing about it from several people. The food was enjoyable, but there were some serious safety issues regarding the in room dining area.

Right when we walked in we could smell gas. It was noticeable but not enough to deter us from our hunger. As we got closer to the counter however it becomes more noticeable. Specifically near the fountain drinks area. I’m not sure if there’s a gas leak or something else, but it’s bad. Bad enough that we asked for our food to go.

I’m not sure health wise if it’s even safe for the customers let alone the workers to be breathing that in for so long. Hopefully it’s addressed because the food was surprisingly good.

We had the bento box and also the bowl, and both tasted great. The curry is more on the watery side but was still flavorful that we’d get it again. The teriyaki chicken did not have sauce on top, so maybe we have to ask for a side of sauce? Not sure. But it was grilled and tasted great. It’s the closest we’ve had so far that reminds us of hawaii when we lived there, where bentos are plentiful.

Regarding value, the bowl is better. While we enjoyed the box, the amount of rice in the bowl is superior. If the box came with 2 scoops of rice the box would be closer to value vs cost. If you’re on a budget, go with the bowl.

There’s still room for improvement but we’d drive back here again. Hope they can fix...

Perfect location, Amazing flavorful food 🍱and great prices! Unfortunately.........I didn’t have a great first experience with them. I visited this location with a party of 5 (2 adults, 2 kids & a 1 year old) I ordered 2 bowls of udon noodle soup (with ramen noodles instead of udon), garlic broccoli with chicken, kids boxes (chicken no sauce with lo mein) and a 4 piece veggie sushi roll.

The food came out in a timely manner, except they claimed I only ordered 1 bowl of ramen. So they had to ring me up for another bowl of ramen and it came out to me quickly. Only they messed the order up and actually brung udon noodles (not ramen like I ordered.) finally 20 minutes later I get what I ordered except everyone else is done eating. And to make things worse, there was a caterpillar 🐛 in my food! Yes, they refunded me for the ramen, the cook said they order their veggies pre-washed and they wash them again when they get them and waiter apologized.

Although I wasn’t able to eat what I wanted. I did taste each dish (before my caterpillar dish) and every thing was great! The others in my party raved that the food was good as well.

This location was pretty clean, nice atmosphere, they due require masks and have hand sanitizer available at counter and at the utility station. (heads up, Forks are in a dispenser). There are booths, tables, and outside...