Starbucks — Restaurant in Winter Park

I went to this location today. They had one boy making all the drinks and 7 girls doing something else and not helping him. There was a long line in the drive thru out to the street. We couldn’t even enter the parking lot. Every order was out of order. A man that came after us got his drink first. A pregnant lady that was already there waiting before us, was still waiting for her drink and food when we left. Poor lady. We waited 35mins to get our order. And finally in the car, the Frappuccino tasted bad. We decided to not return the drink because it would have taken us another 30mins to get our money back. The place looked that it was run by kids with no management. I give it 3 stars because in the past it has been good. But today it deserves a...

Totally unbelievable! Sixty people working at this location and I have to wait over 10mins for one small coffee! Are you kidding me? I went to tampa airport Starbucks and only two people working there and they were able to get a line of people out in 5mins two people! So why does it take six and can't get a small coffee ready in less then 2mins? One girl was just throwing the food items that people order on the counter without letting anyone know their order was ready and the only person there that knew what they were doing was the only guy there so ladies if you want to see how it's really done then come to tampa airport and see how one girl manages to multitask and have five items...

I can definitely tell they are trying to change the service but for the new employees I would train them a bit more on bar. One girl made my macchiato very Milky & I’m a Starbucks supervisor & close relations with coporate - but I usually come inside undercover so they don’t take a hint like “oh no” Also the bathrooms are a bit dirty. They definitely don’t clean the 🚽 well. I would suggest Toilet liners! We have that at our location & it keeps it clean more than often & and EXTRA tissues in the bathroom!

Last note : the music is a bit loud. Maybe I’m just sensitive BUT I can’t stand loud music in cafes. It’s a bit overstimulating & hard to think

Overall a 4.2...