I have been purchasing coffee with foxtail for a few years. I went to this location for the first time and noticed there was no indoor seating. Only the outside perimeters allow for seating. I went to use the restroom first and noticed the door was locked. I proceeded to the counter and asked the "supposed manager" Becka if I could use a key to use the restroom. And with a very rude and aggressive tone, she replied, "Only for paying customers." From my understanding, working with people as we all do. There is a way to speak to someone, and there is a way you don't. There was no explanation stating their reason or policy before her, assuming I was not a customer. I stated that I was actually in the process of ordering through my app, but that I needed to use the restroom first. She said I needed to wait, and she closed the window and walked away. The store had only 2 customers, one in the drive-thru and the other that ordered before me. I went to the window. I saw another female employee with purple hair close by. So I knocked on the window to ask to speak to the manager. She stated that Becka is the current manager. I explained to the lady what just happened, and she said their policy is to only give out keys to the customers after they order? Because people have gone into the restroom on other occasions and have been found to overdose on drugs. I had no choice but to state that I am not in any appearance to be looked at as someone who is trying to use drugs in the bathroom while i am parked right in front of professional attire. This was so unexpected and offesive. I contacted customer service to report this extremely unprofessional and poorly trained manager. The customer will clearly see that I am a loyal customer, but after this experience, I may consider finding a better cafe with well trained staff that can provide adequate...
Read moreGreat location, it’s close to work, and there’s not many other food options in this area. Personally don’t care for their coffee, but I like their food. They have some neat food options for being just an express location. I really like their Foxtail Egg Sandwich. I’ve gotten it a few times and love the poached eggs, perfectly toasted and cheesy. It’s always kinda a long wait on food, I get that their making it there fresh, but it’s still a long wait. I’ve been here a couple times, and had good experiences all except my most recent visit. My most recent visit I ordered the Foxtail egg sandwich, and the server handed it to me just the sandwich wrapped up in greasy paper. (They’ve previously came in a box in a bag). It was kinda awkward that I was just handed this greasy sandwich, so I had to ask for a bag. Then when I was eating it, I couldn’t tell if it has bacon or ham or both. If it was bacon, it was grossly undercooked. Either way it was super fatty and unpleasant, I just took it off the sandwich. I wasn’t really bothered with any of this until I got to the last few bites and I saw a short black hair in the egg. That just topped it off and I threw the rest away. So 3 stars because I have had good experiences up until now. Hopefully next time will be a...
Read moreIf I’m feeling extra hipster, I really dig Foxtail Coffee - specifically the Winter Park location on Orange Avenue. It’s charming in a handlebar moustache kinda way, and I’m always drawn to working on a screenplay in one of the tight corner spot. They have cool implements of caffeinated wonder, and some other edible treats that can keep your mojo in a fluid state.
The location on Lee Road has none of that. It’s a purely drive thru model, more of a Kia version of the Rolls Royce. I had a mocha recently, and in shot form, it was pretty decent. I tried to sit outside on the patio, but the traffic was a distraction. In the summer, this will be a zero-sum game.
If you’re looking for a solid alternative to Starbucks, I can give Foxtail a firm thumbs up. Be sure to give the breakfast sandwich a whirl. And if you’re craving the coffee shop vibe for some creative deliberation, they do have some cool spots - just not this one.
A good choice for a pick up and...
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