Normally I donât have a huge problem here, but today was unacceptable to say the least. I called in an order for myself and some co-workers. I was asked if I was paying cash and when I said no the female taking my order directly hung up. I called back to see how long it was going to take and was placed on an enteral hold. 10 mins passed and I headed into the restaurant to pick up the order. It was fairly busy, however nothing extreme or unexpected for a Sunday. They have 1 person cooking and 1 person doing everything else. I wait about 5 minutes for my turn to pay and when I tell the female Iâm there for a pick up she told me that my food wasnât ready and to wait to pay. I asked how long it was going to be for our orders and she told me that they were busy and basically didnât know. I blindly look at her because I kind of need to know so I can get back to work and she tells me she can just cancel my order. Normally at this point I would have done so, however Iâm picking up other peoples food also. I tell her I wasnât asking to cancel it and I just need to know how long itâs going to be and she follows up by telling me itâs been âa bad dayâ. I guess that means my order isnât important?!?!? 10 mins later she finally tells me my order will be done in 5 mins. I asked her if I could pay then and she decided she would grace me with the ability to do so. Got my orders and we were missing fries. As much as I may like the food there I definitely wonât be going back due to the lack of customer service and service in general. Tip for the business owners⌠Hire more help, even if just on...
   Read moreI wanted to come check this place out since it stood out when you drive past it. So i tried calling to see if they are open or still in business since i rarely see any parked cars. Well, there was no answer the first two calls and online says they are open. So, i visited the place. Doors are locked. Weeks go by i called again, no answer. I decided maybe they will answer, and just so happens 3rd times a charm. A lady answered says they are open at 11am. I go and finally i am inside. I walked in and noticed they had a menu similar to a normal fast food burger place. They had a lot of items on the menu so it took me a minute to order. All i can think of was garlic fries and a double cheeseburger. Skip to my order. I asked the cashier if they can do garlic fries, and she was very nice. Very soft and seemed like she cared about my order. So i ordered garlic fries and a (i think its called) texas double cheeseburger. I got mine to go, but i noticed they had some bottled beer once my food was ready. Not to talk badly about prices, but the but light i ordered was... enough for 2 beers ha ha. I paid roughly 25 dollars total. I almost felt ripped but keep in mind many places are getting a bit pricey. So i give 4 stars only because they ignored my phone calls. But the portions are quite large! I will come...
   Read moreThe woman is rude and scamming people out their money. She told me my total was $68 but the screen on the register said $55 so I asked her about it. She told me oh really came around to my side and sees it and says itâs wrong the total is $68 I will give u a receipt. I was counting my cash and didnât have enough so I pulled out my card, she says you told me cash you pay with cash. I told her I didnât have enough and she insisted I pay the cash I had which was $58 and then I could pay the rest on my card. Again she said she will give me a receipt. So when she enters the $58 the register closes the ticket because my total was only $55 she then rang up an item totally 9.71 and had me charge my card. Then she took my cash receipt and tucked it in her hand gave me my card receipt and refused to give me my cash receipt she insisted on re ringing everything up and giving me the new receipt. After I wasnât giving up on getting my original receipt she grabs my order off the counter and tells me if I donât trust them why do I come there. All I wanted was my receipt and she was caught so she told me never come back. I wouldnât come back to a place who scammed me anyways. I left with all my money and no food and I will never go back there...
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