McDonald's — Restaurant in Worcester

I never thought I’d write a review for a McDonalds but here it is, I can acknowledge that this review will likely get buried under the slew of bad reviews on here, to which I say how lucky are we that our issues fit on the tips of our tongues that fit into words and tips of our fingers that fit onto a keyboard to type them out. That being said, this is my experience, I pulled into the drive thru at a late hour after partying with some friends after one of the roughest weeks of my life, I was greeted by a kind voice telling me it would be a few minutes and they were cash only to which I said okay take your time, I work in the service industry so I always have cash and I can completely empathize with them being a bit backed up. I waited a few minutes and then a car full of a few young men pulled up to the other ordering kiosk beside me. I thought I heard the young men place their order so since it had been a few minutes and I was in fear that the young woman serving me had forgotten and I didn’t want the timer inside to go on too long, i reversed and drove back up then I placed my order. I got to the window and came to learn the item I’d ordered was out of stock for the night considering they were switching to breakfast(think 3:01am on 6/10/23). I told them that was perfectly okay and I’d happily take the last spicy chicken sandwich they had in their arsenal for the night, but only under one condition. I wanted cheese. The kind, tall woman with blonde and brunette braids informed me she wouldn’t charge me to add cheese to my order and I was over the moon. Then the shorter young woman with straight dark hair came and offered multiple apologies before giving me my total which came out to $10 and some change, I handed her a $20 and told her to keep the change. She was so happy and told me her drawer was off a bit from earlier and this would help her get it back on track. Hearing that I handed her another $10 bill and told her that was hers to keep, if people could have seen the gratitude she had for that simple tip. Kindness goes a long way. I just want this to be a reminder to be kind to your service workers, we’re human just like all of you. And to the two young women that served me at the drive thru tonight, I’m sorry I didn’t catch either of your names to include in this review and I hope including the date and time help to pinpoint who you both are, but please know the world is better because both of you are in it. Keep doing exactly what you’re doing and keep being the women you showed me today. This worlds needs more kindness, compassion and gratitude and you both are stellar examples of such. I hope you both reap everything good this world has to...

UPDATE: The last few times I've gone here I've gotten all of the sauce I asked for and the people working continue to be really kind (it seems like this location is understaffed a lot of the time and it's not easy to be nice or competent in a situation like that and they find a way to be both). I'm sorry I was mean in my initial review!

I hereby present this McDonalds location with the McDonalds Location Most Likely To Not Bother To Give You Any Sauce With Your Chicken Nuggets Especially If You Order 10 Or More Chicken Nuggets And Thus, Like, Really, Really Need The Sauce Award. The consistency with which they neglect to give you sauce packets with your order is something to behold, and it's not like a reasonable person is going to drive all the way back just to get Sweet'N'Sour sauce, so you're left trying to choke down chicken nuggets with some combination of your lack-of-sauce-resultant tears and ketchup or whatever mustard you have at home. Also, I wasn't given the bottle of water I ordered with my meal this time either, which almost seems like an intentional move to make my sauceless nugget experience as dry as possible. I want to believe that this isn't the case, that this was just an honest mistake, but I don't know. I don't know if a McDonalds location this hell-bent on denying people sauce would make any sort of effort to help people hydrate. I don't want this award to go to anyone's head, but I thought that it was important to recognize this sort of achievement when food service industry workers are so often overlooked and underappreciated.

(Please note that the staff at this location are usually really kind and very quick, and that the experience is usually otherwise pleasant, which makes the sauce situation all the...

The whole front counter Smelt like Weed , this 1 star is pushing it the food was Absolutely horrendous, the fries were absolutely rubbery. The food was so cold . Nothing tasted good or fresh at all. At first the girl said we were out of " Sweet Tea" then all of sudden they Alice doesn't feel like a refund then they decided to make some fresh tea. Horrible experience.

Updated Review October-17th-2023, went with the family, specifically for the Halloween Happy - Meal McBoo' Buckets which I called ahead and asked if they had all 4 of the the colors around 3 pm ,and when we arrived they only had 2 colors (White and Purple Buckets) , which was still fine . The young men at the counter was extremely friendly and super helpful. He has fantastic customer service skills. I love too see that ... That is rare honestly to see . Much better experience than yhe last few times. Im...