Subway — Restaurant in Worcester

Avoid this place like the plague. This place deserves 0 stars. I knew as soon as I walked to the door I should have gone elsewhere on Monday June 27th 2022 at exactly 8pm. On the door was a handwritten sign CASH ONLY. I'm like, I got a ten on me so I'm ok. Asked for a 6" meatball sub, and the rude girl behind the counter first told me that they don't make meatball subs. I pointed out that it was on the board above her head. Then she said that they don't make meatball subs after 8pm, I said it is just turned 8pm on the clock. Then she told me they sold out of them. If you're that lazy to argue with the customer than make their sandwich you shouldnt be working there. The place had no customers, gee wonder why!? Anyways, I left, went to Papa Gino's across the street, got a better sub, and will never go to this Subway...

I placed an online order and placed special instructions and they were not followed. When i went to pick up i asked if the sandwich was created with the instructions because there wasn’t an option on the sandwich. The employee said no and i showed her the printed receipt she gave me with the instructions and she said “well it’s not my fault because our slips don’t look like that when making a sandwich so she’s not remaking it” and then called me an asshole when i said that’s how i wanted the sandwich. Luckily the manager was walking in while the two workers continued talking bad about me in front of my face . the manager apologized and remade the...

I just ordered a foot long meatball marinara and the meatballs were all burnt so I couldn't even eat it after a few bad bites! I then walked up to the manager and showed him while explaining and all he says is well how much did you eat? Lol What does it matter if the customer is not happy for a good reason "QUALITY", then he should apologize instead of asumming I want free food! Anyways he offered to make another sub and I said I was all set and it wasn't about the money. I actually just wanted him to throw away the bad meatballs so no one else had to eat them...

Poor...