Baskin-Robbins — Restaurant in Worth Township

My grandson and I like this place. They are always nice to us. They get our orders correct. It's with the product I have problems. I have 3 issues with this location. First - the price, way to high. Second - if they make a mistake they try really hard to make it your (my) fault. Things go wrong, they should just accept fault. Third - frequently their doughnuts have gotten hard and they are still selling them. STOP, after so many hours you know they don't last that long. They cost way to much to eat hard. It is a big treat to go get doughnuts, milk and vanilla chai. It's when we buy more than 2 doughnuts we run into trouble. The take home orders. When we sit down in here no problem, we have a great time. Nice environment for a talk and visit. I feel, They need to have the doughnuts delivered twice a day not once. As for sandwiches I have never gotten a bad one here, they are...

Went back in October and opened a complaint and still haven’t heard back from the location. I went in to order pints because I had a tmobile reward but then they didn’t have what I wanted. I asked about packing me one fresh but then they didn’t have the right size container. I asked can you just put the size I want in the bigger container and was told no. I ordered the bigger size and then saw the employee put their gloves on and open the case to grab the ice cream container. He then proceeded to touch his mask while he was scooping my ice cream. While he was doing this he used the same gloved hand that he used to touch the scooper, the case, the ice cream container and his mask to push the ice cream down in my container. Disgusting. I wont go back would give 0 stars if I could. 3 months and no one addressed my concern or tried to...

Went through the drive through at 2:00am. There was literally NO CUSTOMERS there, in the store or in the drive thru, I was the only one. I ordered a shake and the guy didn't even tell me how much it was. I pulled up to the window and looked in and and saw NOBODY, not a single staff member inside. I waited literally about 6-7 minutes, nobody, nothing. The guy didn't even come get my money. 10 minutes, still nothing, nobody. I looked to the right and saw about 5 cars had gone through the white castle drive thru while I was waiting like a scmuck, so I pulled out and...