Subway — Restaurant in Ypsilanti Charter Township

I’ve been coming here for three months since my new job is close-by. I finally decided to write a review because the two occasions I speak of make me cringe. Service is hit or miss. I’m asked what I want, then have to repeat myself which makes me wonder if they were listening to begin with. From my experiences there, the worst was when I got a veggie wrap and it came apart because it wasn’t wrapped tight enough. The employee that had trained a new employee a month prior said they never forgot to learn how to fold a wrap since working at McDonald’s. Fail. The second worst time was today. I got a veggie sub and the amount of sweet onion sauce that was put on could have kept a whole ant farm afloat. The sub was soggy and I felt like I was eating watered-down vegetables. I called to speak to someone and it took forever for someone to answer. I believe the owner’s daughter answered (she also made my sub) and said if I come in she can replace it, thanked me, and hung-up. I hadn’t finished what I wanted to say, but that’s cool. I write honest reviews and it took this long to say something. Customer satisfaction was not...

Been going to this Subway for years and I'm always greeted with a smile the moment I walk in. Sometimes I just want to grab my sub and move on with my day; other times I’m eager to sit, eat, and chat with the workers. Either way, they’re always accommodating.

I haven't been grocery shopping in years. One solid steak sub with the works for filling myself up or maybe a BMT for the flavor. Hot tip, get some of your veggies and sauces toasted with the meat and it will be absolutely 🔥

Don't forget some cookies though. Never forget the cookies. Out of all the things that have risen in price, the cookies remain the same price for only seventy nine cents! So good! 🍪

All in all, the workers have been the same old realiables I've seen for the past five years. Plenty of entitled, crazy people treat them like garbage, but those of us who are regulars know these are good people.

Subway definitely needs to bring back the Garlic...

Walked in at almost 8:30 (sign says they close at 9:30). Same guy working ( not Jacob) in there with the same nasty attitude he has every time I go in there. They were out of one of the breads we wanted. My granddaughter did not want another option. My husband and I were going to order and take her somewhere else. This guys snarky little comment to his co worker changed our minds and we left. Additionally he called the coworker from the back for help with 3 subs, clearly couldn't handle it on his own. Same night went to another subway that closed 30 minutes earlier, 1 worker, completed our order in less than 10 minutes without any snarky comments. Pleasant actually. Both locations we were the only customers in the store. Will not be returning although it is...