I brought in my old iPhone 7+ to have its screen replaced. It had two cracks, one vertical, the other horizontal. They seemed like significant cracks to me. So I handed the tech the phone and went to wait in my truck. I had one foot out the door when the tech (who I found out is also the owner) called after me with a question.
"Wait! Are you sure it's not just the screen protector that's cracked?"
That's when he peeled off the phone's old screen protector. Lo and behold they were right: the screen itself was spotless! No cracks, like new. They handed me back the phone and said, "You just need a new screen protector, that's all." I bought one then and there for a fair price which he made look easy to install when he did it for me.
Here's the thing: the owner of this place who was helping me could have easily screwed me out of the money for a new screen. They could have decided to replace it anyway just to have the sale or, worse, not do anything to it all and say they fixed it. I was leaving the store to wait in my truck, I'd have never known.
This is a business you can trust. That's not a slogan or some empty platitude, that's a solid fact because I've experienced their honesty first hand.
Star Wireless is an honest and excellent store and you can quote me on...
Read moreI thought my phone was done. Both sides were peeling and popping and my phone was warping. I just got this phone and was terrified my case ruined it. Frank went above and beyond for me, gave me a deal for a new screen, protector, and battery, and was an absolute gentleman and salesman. He’s the best. I’ll tell everyone about him. Done in an hour! Thank you, Frank!...
Read moreHad a phone with water damage, knew it was a longshot to get it fixed but Jacob gave it a try nonetheless (repeatedly), didn't charge me, and referenced me to specialists who could get it done.
Sidenote: I didn't get the usual sleazy-phone-salesman vibes here. The BBQ food truck in the parking lot also doesn't hurt at all either. Overall...
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