This particular Domino's has really bad customer service. I ordered a pizza with a diet soda for delivery, and when the delivery driver got here, he didn't have my soda. I called the store and spoke with the manager, and he told me they would compensate me with two sodas the next time I ordered from there. That was all well and good. However, a month later, when I ordered from there again, when I was placing the order I made sure to tell the girl about the compensation of two sodas, and she said it was in the system, and that she would include it in my order. However, when the delivery driver got to my house, he didn't have my sodas, and I told him about the compensation, and he was just very cold and seemed to not really care, and when I asked him if he would come back with the sodas, he said that he didn't know and maybe not because he had to check in with the store. Very unprofessional. The customer is always right. Things got worse when I called the store and spoke with the manager, this time a young woman. She was also very cold and rude, and instantly accused me of being the one in the wrong, saying that the store can't read minds. I told her that I told the associate that took my order about the compensation, and the manager checked the system and said that sure enough the employee made a mistake. The delivery driver came back with my sodas, but I couldn't help but think, should I be compensated for their mistake this time? I didn't bother, because I don't trust them and didn't want to stress about it. It's because of this experience that I don't order from this Domino's anymore, and prefer the other pizza places in town, where the associates are a...
Ā Ā Ā Read moreHello there, I just wanted to take a moment to express my utmost satisfaction with my recent visit to Domino's Yucca Valley branch. As a regular patron, I have always enjoyed the delicious pizzas served by your restaurant. However, my last experience was nothing short of extraordinary. The pizza I ordered was truly exceptional. The crust was perfectly crispy, the sauce was bursting with flavor, and the toppings were fresh and plentiful. I must say, it was hands down the best pizza I have ever had from Domino's. I would like to extend my heartfelt gratitude to the staff who provided excellent service. They were courteous, efficient, and ensured that my dining experience was top-notch. I would also like to give a special shoutout to the talented cook who prepared my pizza. Their efforts and dedication are truly commendable. I am genuinely impressed with the quality of food and service at your Yucca Valley branch. This visit has only solidified my loyalty towards your brand. I will definitely be recommending your restaurant to my friends and family. Thank you for providing such an outstanding dining experience. I cannot wait to visit Domino's Yucca...
Ā Ā Ā Read moreMy Wife and I get Pizza from this Dominos occasionally, till today it has always been good and they got the ingredients correct. Today it was supposed to be. Large (14") Brooklyn Pizza Whole: Garlic Parmesan White Sauce, Italian Sausage, Black Olives, Shredded Parmesan, Extra Mushrooms, Extra Spinach. It was based on a Email Coupon stating a Large Pizza with choice of toppings for $10.00. When I checked out, the $10.00 Pizza had become $11.30 + tax. There was fine print saying some toppings would be more. While I was driving down to pick it up, the Store called to say they were out of black olives, they offered to substitute anything else but there were no options that would have worked. When I got there, I could not process my Credit Card without being asked for a Tip. The Pizza had hardly any Spinach or Mushrooms, much less "Extra" amounts. I looked and mentioned to the Counter Person, he mumbled something about policy limits how much. This is not acceptable, bad pizza,...
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