Pretzels were very tasty! Kids and wife love this place for a great treat. One suggestion... Please tell the employees to be friendly. Smile and speak kindly to the customers. My wife kindly told an employee she gave her the wrong drink. The young lady didn't say word... Turned around and got another drink. No sorry, no smile and "here you go, sorry about that." Handed it to her and she was on her way. Smile and speak kindly, please! Common courtesy should not...
Read moreI just had the worse experience at the Auntie Anne's in Zanesville, Ohio. I asked for the pretzel sticks, which I had no idea that they did not sell them anymore, and the response that I got was "we don't sell them anymore." In the most rude voice. Then I said please and thank you to the cashier and they said nothing to me. I understand that it is a stressful time during the holidays, however there is no reason to treat...
Read moreOne customer employee was finishing up. No one else in line. Three more employees and not one offered to wait on me. One finally picked up a broom and started sweeping. I was the only person in-line wanting to order and four employees would not bother. They wouldn’t make eye contact with each and all four were silent. Must of been a standoff to NOT be the one to wait on a customer. I...
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