Big Chic of Zebulon — Restaurant in Zebulon

Picture it, your Mom is in ICU on a ventilator. You haven't been home in 2 weeks. You take a chance and head home on a Friday night. You're going by your FAVORITE chicken place and LOVE the chicken dumplings, so you stop. The order: 2 orders of dumplings and 4 grilled chicken tenders. You go straight home, in Thomaston, and get nestled in to watch boxing, snuggle your pup, and everyone gets to eat! The top order of dumplings melted the bottom order of dumplings lid. Then you realize the first order of dumplings was really all that was left. So, they divided it into two orders and either added water or broth to stretch it out. It wasn't fit for our pup or any beast. We were angry, disgusted, and emotional because we've been through enough and needed a hot meal in our tummies. The grilled chicken was assaulted, I mean salted to death. We just didn't have the energy or brain power to call anyone. It was late, and that meant we had to go out again and get another dinner. We are beyond disappointed and upset that ANYONE thought this was a good choice to serve someone. Please have properly trained staff who genuinely care about serving people only the best and safely handled, cooked food. We may not ever return to our favorite chicken spot.

Edit to add after owner's reply: my Mom is fighting for her life. I decided that you and our community need to know what our experience was here because talking is too hard sometimes. My oxygen helps me greatly, but it's especially a struggle now. I hope you can reassure all of us that this particular service and food is not your norm and that you'll actually address this with your staff. As you know, one bad experience (followed by a disappointing response) is all it takes to change someone's mind. We appreciate you and your restaurant, but some things are unacceptable. You know it, and I know it. Help make it right without needing...

Very disappointed today. I have gone here multiple times previously and gotten a dark meat special with two legs instead of the leg and thigh. I have even gone times where they told me they were completely out of legs and could only give me thighs which was fine, I took what was available. However, today going through the drive-thru the two ladies explain to me that they could not give me two legs even though they indeed HAD legs in store. They said "Because we are low on legs, We cannot give you two legs. We have to give you a leg and a thigh". I'm not concerned with a customer that MIGHT want those legs later that day like I did so many times, but if you HAVE LEGS then I should be able to buy them. *Needless to say I'll be eating my dinner somewhere else tonight. I'm glad whoever's running the show there decided to risk an Absolute profit on a...

My wife and I came in today and ordered an eight piece chicken with a vegetable platter and a caramel cake slice for dessert. The chicken was fried very crispy and it was served hot so it was fresh out of the grease was very enticing looking but when we’ve been into it, we found it to taste, very salty and very little of the flavor except for a head of pepper, the veggie platter, which consisted of some fried mushrooms Butter beans and green beans was OK but nothing to write home about. The caramel cake was very tasty. That was the best part of our visit, except it was slightly too small. I would’ve paid for a bigger slice, all in all our experience was OK but we probably won’t be back except maybe for the wings. Also, the dining experience was a little annoying because the door in the front slams close every time someone comes in or out of the...