American Pie Pizzeria — Restaurant in Zebulon

THE FOOD WAS AMAZING AND ALWAYS IS. The 2 stars are for the customer service. The last maybe 5 times I’ve ordered and gone in to pick up my food the girl who has answered the phone greeted me at the register has been so freaking rude. I think her name is Emily. When on the phone with her she’s so rude and cuts you off and sounds 100% like she hates her job, and is the same way in person. Not only was she rude and miserable toward me but every other person she spoke to. Including her coworkers. She was so condescending toward her coworkers and one asked for help and she treated her like trash like right in front of everyone. I felt so bad for the girl. The first time I encountered her I was just thinking she’s had a bad day but after 3 or 4 more times she needs to chill out with her attitude. Dark hair and I think she said she was a manager. I don’t know of any manager who speaks down to her coworkers and guest like that, or even worse represents such a...

Ordered a pizza with mushrooms on it on a Saturday night. Picked it up at 8:55 pm. Got it home and when we opened up the pizza box with mushrooms were obviously spoiled. Slimy and with a bad smell. One tasted confirmed the mushrooms were bad. Since they were closed until Monday we could not take it back. Took pictures and threw the pizza away. Went in the following Tuesday and told them what had happened. Showed the pictures and they said there was nothing they could do because we did not return it that night (after they were closed). Well there is something we can do. Never do business with them again and tell anyone who will listen about our experience. Great job with customer...

The menu online falsely advertises the prices… and pizza sizes aren’t even the same in the store. Then the menus in the store are only good if paying cash… Not a good practice, either intending to deceive or too uncaring to correct. Then the pizza just isn't the same as in years past. Toppings are minimal. For example, … Ordered buffalo chicken pizza two times in a row where there wasn’t the slightest bit of buffalo flavor, it doesn’t come with marinara, so basically just a hint if cheese, hint of chicken, and bread. Not sure if this is because of trying to enhance profits through limiting quality, or enhancing profits by not hiring anyone but kiddos. Either way, quality...