McDonald's — Restaurant in Zionsville

There is a lot to unpack at this store. I'll start with my experience pulling into the drive thru, I just wanted 2 large drinks and that was it. When I pulled into my lane I was very rudely met with "Can I help you?" First off that is not how you speak to a customer under any circumstances. Second, where was the "will you be using your rewards today?", oh yeah, non existent. When I pulled to the window and tried to express my concern I was brushed off. When I got to the next window to get my drinks, I was met with a dirty look from a teenage girl. Sweetie, I don't care if your parents forced you to get this job, fake it till you make it. They make you sit for 4 hours watching videos on customer service, learn from them. When I called and spoke with the manager to get the store number to call corporate she hung up on me and when I called back, she gave me the wrong store number. Best believe I called corporate and reported that store. I work at McDonald's, I know how it's supposed to be ran, this is not it. Corporate, look at all these reviews talking about the service. Do something about it! Give the jobs to the people who actually want to work and not snobby teenagers who are going to have an attitude all day. I will keep reporting and calling nonstop about this until something is...

For the past three weeks in a row this specific location has showed no considerate customer service! I think to frequent this location since I work close by however the woman in the second window is incredibly rude and ruins the entire experience. Today, I asked for sauce for the 20 piece nugget that I just paid for she said that they were in my bags and they were not.. I offered for her to check she said no and shut the window in my face. So, I waited. When she finally opened the window back up a good two minutes later she said “oh my God” loud enough for me and my passengers to hear and handed me one barbecue sauce for my 20 piece nugget. I waved trying to get someone else’s attention but was met with an eye roll from another employee. Both of which refused to give me their names! And that’s just today 😳 0/10 when it comes to customer service! Another customer even shouted out their window from behind me in drive through saying this same women has given her an issue recently as well. I’ll change my preferences on location...

Congratulations McDonald's you have made my Top 10 in not going to this McDonald's ever again. I ordered a double cheese, large french fries, large Diet, and a med. Vanilla shake. At the window I got my drinks, my large french fries but didn't receive my double cheeseburger. So this place is off my list for good. Congratulations for screwing up my order. By the way the guy at the window passing out the food needs to say thank you. Oh, I get it this restaurant is too good for people to thank. Yes you lost a customer because of the stupidness at this restaurant. You need to teach your employees manners. They need get out the right orders and to say Thank you to the Customers. I need to start going to the McDonald's in Whitestown, at least the get the orders right and say thank you. You guys...