Hi there, I’m a regular customer who usually visits the restaurant about twice a month (at least once), and I’m already familiar with the fact that the chef tends to cook a bit slowly – which I’m totally okay with.
However, I had an unpleasant experience yesterday that I’d like to share in the hope that it can help the restaurant improve.
I arrived at the restaurant at 7:21 PM. At that time, there were no other customers besides me and my daughter. About 5 minutes later, a group of foreign guests came in. I kept waiting until 7:43 PM, which was very close to my work time, so I asked the staff why it was taking so long for just two dishes. She told me it was because the other table had made a reservation.
What I don’t understand is: If the kitchen was busy or there were prior reservations, why didn’t anyone inform me when I arrived, so I could make an informed decision, instead of sitting and waiting for nearly 20 minutes without knowing the reason?
I politely paid the bill and asked for the food to be delivered to my office, which is just 300 meters away, as my daughter also needed dinner. About 15 minutes later, the delivery person arrived and charged me 23,000 VND for shipping.
This left me genuinely upset – not because of the money, but because: • I had already wasted time waiting at the restaurant without being informed • I had to pay delivery for just 300 meters • The staff didn’t apologize at all – they just kept repeating that “it was a fast booking, so it came out as 23k instead of 16k…”
As someone who has supported your restaurant for a long time, I’m not writing this to complain but rather to hope the restaurant can be more mindful of how regular customers feel – because a timely explanation or simple apology can make all the difference.
My last visit to the restaurant :) Thanks for...
Read moreI recently had the pleasure of dining at King Bao, and it was an unforgettable experience! From the moment I walked in, I was greeted with warm hospitality and a cozy ambiance that set the tone for a delightful meal.
Mapo Tofu: As a lover of spicy and flavorful dishes, the Mapo Tofu at King Bao did not disappoint. The tofu was perfectly silken, and the rich, spicy sauce had just the right amount of heat, balanced with the numbing sensation of Sichuan peppercorns. Each bite was a burst of flavor, making it one of the best Mapo Tofu dishes I’ve ever had. The dish was garnished with fresh green onions, adding a nice crunch and a hint of freshness that complemented the bold flavors. The portion size was generous, making it perfect for sharing or enjoying as a main course.
Dumplings: The dumplings at King Bao are a must-try. Whether you prefer them steamed, fried, or in soup, each variety is crafted to perfection. The fillings are generous and flavorful, with options ranging from classic pork and chive to more adventurous combinations. The dumpling wrappers are delicate yet sturdy, holding the delicious fillings without falling apart.
Overall, King Bao offers an exceptional dining experience with its authentic Chinese cuisine. The attention to detail in each dish makes it a standout restaurant. I highly recommend trying the Mapo Tofu and sampling all the dumplings—they are truly a treat for...
Read moreThank you for such wonderful food as always master chef Liu. 感谢刘师傅做的美味佳肴,没有什么比在异国他乡想家的时候就能吃到如此正宗的中餐更幸福的事情了。会无限次去吃的餐厅🍴河内中国人的福音。 I recently visited King Bao Restaurant in Hanoi, and it was an absolute delight! From the moment I walked in, the cozy and modern ambiance made me feel right at home. The staff were incredibly friendly and attentive, ensuring that every part of the dining experience was perfect.
Now, let’s talk about the food—WOW! The bao buns are out of this world. I tried the Kong bao chicken. and dumplings it was bursting with flavor. The buns were soft and pillowy, and the fillings were fresh, well-seasoned, and perfectly balanced.
What really stood out to me was the creativity in the menu. They offer a great mix of traditional and innovative flavors, so there’s something for everyone. The prices are very reasonable for the quality and portion sizes, making it a great spot for both casual meals and special occasions.
I can’t recommend King Bao enough! Whether you’re a local or a traveler, this place is a must-visit. I’ll definitely be back to try more of their delicious offerings. Thank you, King Bao, for an unforgettable meal!
Other than that I also ordered a...
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