Ashima Mushroom Hotpot — Restaurant in Ho Chi Minh City

Worst dining experience ever. After ordering on the tablet, the three starters(edamame, cashew nuts, mushrooms) covered with cling wrap were served and I saw them on the menu. The assistant manager came to serve so I asked her why they were served with cling wrap while trying the soggy cashew nuts after unwrapping myself. The manager said only edamame is free and others are not then took away the mushroom and nuts I was eating without asking me. They were prepared in advance given its sogginess. Each starter is priced at 60-70k and I anticipate better quality for that price range. Even the mushrooms for hotpot seem prepared beforehand. The cabbage I ordered did not arrive with others I ordered so I asked them to check. No answer. In general, they never responded verbally. Never felt welcomed at this restaurant though I liked the hotpot and interior. Extremely poor service and I don’t understand the point of tablet ordering system when they take away the tablet after the first order. When we asked for the bill, 10 mins later they came back with the tablet without any price. I doubt I’ll...

Overall a unique hot pot experience with a focus on mushrooms that's definetly worth a try if you're a hot pot enthusiast

My favorite part was the broth. The soup was very rich and had a strong mushroom flavor to it. It's quite different than most hot pot broths that I've tried.

There were a ton of unique mushroom options, and while it's super worth a try, I do kind of see why the popular mushrooms are the way they are. I would probably take king oyster or enoki mushroom on most days over the unique mushrooms, simply because they absorb the broth better and have less weird taste. However I do think that the unique mushrooms are worth a try if you've never tried them before.

The beef was also quite good, well marbled and thinly sliced. The other ingredients were all standard fare, complemented the mushroom broth quite well.

The staff were mostly helpful in helping us cook and serve the ingredients, however there were a few times when they forgot they put half of an ingredient in, then instead of taking it out they put in the other half instead, so that was...

Ashima Xuan Thuy – My Favorite Place for Mushroom & Beef Hot Pot I visited again last night—like always, the food was fantastic. Their mushrooms hot pot are truly something I look forward to every time. However, the service was incredibly disappointing this time. Because of the lack of staff, it was the first time we actually had to cook and prepare the hot pot ourselves. The two ladies working were doing their best, but it’s impossible for just two people to serve 15 tables properly.The kitchen was also clearly overwhelmed—many tables were waiting a very long time to get their food.Of course, I’ll still go back in August for the amazing seasonal special mushrooms Hot Pots but honestly, it’s hard to understand how such a good restaurant ended up in this situation. I hope they can find a way to improve staffing in both the service and...