Sushi Hokkaido Sachi in Thao Dien offers a mixed dining experience, excelling in food quality but falling short in service. Located in a bustling complex with other dining options, it provides a convenient spot for Japanese cuisine enthusiasts.
The atmosphere here is a major highlight. The space is clean, well-maintained, and has a calm, inviting vibe that complements the traditional Japanese dining experience. The presentation of the food is another strong point. Both the Tai Sashimi and Toro Hamachi Sashimi were beautifully plated, showcasing the restaurant’s attention to detail and commitment to aesthetics. Each slice of fish was fresh, delicately prepared, and tasted as good as it looked.
However, the service left much to be desired. The staff seemed unorganized, and dishes took longer than expected to arrive, even during non-peak hours. This detracted from the overall experience and is an area that could use significant improvement.
If you’re in the area and find yourself frustrated by the wait, the complex offers several alternative eateries to explore. While Sushi Hokkaido Sachi’s food quality, especially the sashimi, is commendable, the service challenges might leave some diners looking elsewhere.
In summary, the restaurant is worth a visit for its fresh and beautifully presented sashimi in a pleasant setting, but patience may be required for...
Read moreI want to share my experience at Hokkaido, where I’ve enjoyed dinner many times due to their diverse and fresh menu. However, on my recent visit, I encountered several issues worth mentioning. First, it was surprisingly difficult to get the staff’s attention; they seemed focused on their tasks and weren’t responsive to my attempts to wave them over. Additionally, our table remained messy even after we finished our meals, and it wasn’t cleaned up before dessert was served.
When I ordered dessert, I was informed that it was so small I would need to order two. In reality, we ended up with more dessert than we could handle, which was quite disappointing. While the overall experience was acceptable, these issues definitely detracted from what could have been a...
Read moreOne of the worst experiences in my entire life. I had a reservation and came at 19:10. Ordered 19:25. The first food came like 30 mins later. Okay. I can understand because it's busy. And the other foods came like 1 portion and so on. It took more than 10 mins between they serve each food. And now, it is 21:00. We are still waiting for the foods. Also, there is a button to call staff. Not 1 staff came our room so I went outside and there were 3 staffs outside. Again and again. I used to go Hokkaido in estella place. Here, it was my first time. The services of entire staffs is extremely poor. Never want to come back again. Now i am paying still 2 foods are not...
Read more