Café Pistachio — Restaurant in Harare

I've had two completely different experiences at Pistachio so far. The first was lovely with service being attentive and quick. The food was well presented and delicious. I also had a black cappuccino which has a shot of activated charcoal in it which I hadn't come across before!

Today's experience was unfortunately not ideal with terrible service from the staff. We were attended first by a waiter (with no name tag that I could see) who took our drinks order however never returned to take a food order. After about 15 minutes we managed to catch the attention of another waiter who took our food order. Happy that we had managed to place our order we then sat for a further 20 minutes or more when we were then informed that one of the three meals we ordered was out of stock..... And the meal was actually for a preschool aged child and we had specifically asked for it to be brought as soon as possible so that she could start eating. Running short on time and patience by then we had no choice but to leave before we had even been served a meal.

I can blame noone but the waiters as when we had eaten there previously the food was delicious (fabulous work from the kitchen!) and the lady that came to check what had happened today was lovely and very apologetic. We will probably try again but I guess we'll just be more 'on top of' our orders in the future and perhaps not visit when we're under time...

I’ve never seen a bao bun on a breakfast menu lol. I’ve also never had a bao bun that massive. I highkey struggled to eat it, it would be wiser to make them smaller and serve two instead. Now onto the filling, it was definitely a lot tastier than the ones I’ve been having lately. I think Luna’s ruined my perception of pulled pork though bc now I think that it should always be juicy. This one was on the dry side, perhaps by design even. I don’t remember how the other ingredients tasted, save for the pickles. I guess that means they were npc’s. Yes I ordered fries, it was after 12pm so it was technically lunch. I liked the seasoning that was on them.

The waiters were very efficient and friendly. My mom asked for an extra slice of bread and she got two instead from one waiter, then the other one brought three (there was a bit of some miscommunication there where my mom was just updating the second waiter that she’d asked for an extra slice of toast — he’d asked us if we were okay and stuff). But I loved the generosity from...

I had their vietnamese wraps which comes with a really flavourful sauce - pleasant enough. However, they are inconsistent with their service and food. Cheesy beef Burgers are supposed to come with onion rings on top and with carmelized onion inside (as per menu), however, the burger we ordered did not come with these. When we asked this to be changed we were given weary looking onion rings on top and carmelized onions tossed on the side, did not look fresh at all. We sent the burger back a second time and only then did we get carmelized onions INSIDE the burger and fresh onion rings on top of the burger, as per the menu - which means they were not prioritizing customer service and were not apologetic about it. Otherwise, a pleasant and well...