Smiggle Adelaide — Attraction in Adelaide

I'm a traveler from Asia, I just want to choose a gift for my daughter at home in the store, so we used video to choose for a long time, but still can't decide. However, when I walked out of the store and thought about it for about ten minutes, the clerk left came out and asked me if I had stolen anything, and later said I was fine. Later, a female customer from store said that I stole while taking pictures of me, I took the initiative to open the bag in my hand. She claimed that it was in my backpack, and I opened it to her. Then she said that I might have hidden it in other places, the store owner has checked the inspector and called the police. So I decided to go into the store and wait for the police to show up to prove that I didn't steal. During the ten minutes I waited, the female kept looking at me with discriminating eyes. After she left, I asked the clerk when the police would come, and the clerk explained to me because I took the missing item before she found it, so I was suspected, but the clerk told me that the police will not come and I can leave. Although I still bought lovely presents here for my daughter.But i feel deeply that am I being suspected because I am Asian? This is really my worst experience abroad. The product is good, the clerk is nice, I'm just unhappy with the attitude of the...

I am from Indonesia and I travel to Australia for two weeks business. Today is my last day here before tomorrow I fly back to my country. I wanted to buy a present for my friend's son in this Smiggle store. I went there and bought a backpack set for kids. And then after I went to another store, I came back again to Smiggle to buy another backpack. Since I think I should buy one more kids backpack for another friend.

When I went to the cashier, she looked at my first backpack (which I have paid before) with very suspicious and intimidating looks, and asked me whether I have not paid it. I told her that I already paid and I showed her the receipt!

I don't mind if she asks the first receipt to confirm, but she looked at me like I was a burglar trying to steal something in their store. I don't know why they do it to us....Seriously, this is the worst experience I have had in Australia...

PS: Please, fix your attitude to the customers who come from another country, especially Asian, we are not burglar....

Surely I wont came again to this store...

Thank you Smiggle Adelaide for this bad...

Purchased an item 4/1/2022 around 4pm. The girl serving really didn’t want to be there. I waited at the register whilst she continued to look around the store and then start a conversation with another staff member helping another person. Finally served me and by the this stage I was frustrated with her attitude and she sensed it and threw the purchase at me (obviously not in a dramatic or violent way) but enough to indicate she was making a point. I only flag this in hope someone from smiggle sees this and maybe reassesses the staff they have on. There are plenty of people out there that would love a job and wouldn’t treat...