Coles Local South Melbourne — Attraction in Melbourne

I don’t usually review anything online but with this particular coles from my experience any other time was like a regular coles supermarket experience until last week as I was checking out the time was 23.50 it was late and all the customers were at the checkout after made the payment I was looking for the stikeez but ilI didn’t see it and the line was long and it was late so I didn’t want to slow everyone down for a little things it was late and I know everyone wants to finish and go home then I look over to the customer service area there was a lady the funny thing was I was looking for a review at this particular coles because I want to see w how other people have the opinion about this place and it didn’t take me long to find that this particular lady also have issue with other customers before it was a elderly lady with the lazy eye I went to ask for the stikeez as I can see a big bag behind her I I thought that she wasn’t serving anyone surely I can ask her for the stikeez then she said to me “didn’t you ask for it when you pay for your groceries because if you didn’t next time you can’t get it here” seems like a normal line of speech but the tone and the volume of her speech make me feel like I did something really wrong never again coles South Melbourne please review your customer service skill of your staff before you put them on the floor I’ve tried to be forgetful but today I went to fill up the petrol at coles express in Windsor and ask for the stikeez because the kids are collecting them the man behind the register gave two handfuls which make me think of last week incident and make me putting...

I love Coles and I shop exclusively from Coles. The orange juice machine is one of the greatest ideas at Coles where you can get freshly squeezed orange juice directly in bottles all by yourself. Every time I go to this branch a swarm of innocent fruit flies 🪰 are enjoying a juicy holiday in and around the automatic orange juice machine. Last night, I found a poor fruit fly drowned in my orange juice bottle (RIP) and despite my efforts we were unable to revive the young soul. So, I took back the bottle to the amazing manager and asked for a refund and suggested that something should be done to keep the fruit flies off the shop and our competent, highly skilled manager simply answered: “what can we do about them?” in a soft and cordial tone 🥹 and at that moment a revolutionary idea sparked in my humble mind; “maybe we can start by searching on Google? 💡” I responded. I’m sure my beloved Coles brand has their highly skilled management team doing reconnaissance searches on Google and will someday find an innovative method to negotiate with fruit flies to keep away from dangerous human machines for their own safety and well-being. I hope I have been inclusive and if I offended anyone’s logic by accident it has been absolutely unintentional. Let’s hope for a day when human colonialists and fruit flies can once again live in harmony and peace together without appropriating fruit flies’ orange juice lifestyle.

In all seriousness, do something about it 😳 this is the heart of a developed country and you’re working for a national brand’s main branch. Serve the community the way the...

Three reasons for the poor rating. Young guy at the self serve checkout tonight told my wife and I that there is to be only one person using the checkout at a time (social distancing), I say fair enough and walk outside to wait. Next minute 3 young girls enter the self serve area, the guy cleans a checkout down and proceeds to gesture to them to use the register, all 3 of them together use it and not a peep from the guy. This is discriminatory behavior. I ordered over $100 worth of groceries online to pick up at this store, waited for an excessive line of commission flats residents to buy cigarettes (online pick up and cigarette purchase are at a shared counter). Fair enough, I wait my turn. When I get to the front of the queue, I show the attendant my order, he ASKS ME TO WAIT while he serves another dero buying cigarettes behind me in the line. Then the dero can’t decide which cigarettes he wants, so we all stand there while he ums and errs. I was walking out one day when a dero made off with some groceries that he hadn’t paid for, staff started chasing him and in the process one of the larger female staff waddled behind them and knocked me into the sliding doors while I was exiting. (Great way to treat paying customers) She was useless in the pursuit anyway, too slow.

Besides the poor service, this store is small, cramped, has limited items available, and always has a plethora of foul mouthed, foul smelling, aggressive beggars at the entrance all the time. I’ve given them 3 chances, they’ll never have my...