There is a reason this place is cheap and cheerful. The rooms promise things that simply are not there. We booked a room with kitchenette iron and microwave none existed. The two double/king bed was a creaky double and creakier single. The hairdryer was cracked and not working. There were no coat hangers or cups in the room. Although we asked on arrival about a broken tv it was not repaired until we asked again the following day. The maid service left the floor not just wet but soaking, my partner slipped on entering the room and the towel I used to mop the floor then had to be replaced as if was too wet to use again. The bathroom tap was hanging off and had to be pushed hard to turn on and off.||The pool had a light fall out and sink to the floor with the electrical wire hanging from the side, there was urgency to sort this which was left for the last two days of my trip.||Many of the staff are unhelpful and just grunt when you smile or greet them with a good morning. Sean and William are very friendly and helpful and give the place a real holiday feel. They supply free cocktails and a few snacks in the evenings, these help but is the only small part of friendly you are likely to find.||The Manager, I believe to be a female, replies to any complaints or enquiries with a ‘come by in the morning to get it sorted’ this is on permanent repeat! No solutions to any issues until it’s time for you to leave taking the problem away until the next guest arrives.||Avoid the place. I took videos to show the poor quality not knowing I wouldn’t be able to show them but believe me, it’s below basic and they just do not care!