I ordered a Parka, as a gift, from MEC's online Black Friday sale. Having been in the Edmonton south common store a few days before, and observing many in stock, the deal was too good not to order. As I placed my order, it indicated that the downtown store was “Next Day Pick Up”. Given that I wanted to pick up as soon as possible, I selected the downtown store, even though the location is terribly inconvenient for me. Approximately 24 hours later, I called the downtown store, whom after...

I am disappointed by the new MEC. Their products are no longer nearly as good as they were when they were they were Mountain Equipment Co-op, and their warranty is worse. My old backpack was at the end of its life, so I was gifted a new one from family in the fall. I used the new one 3 times and the shoulder strap buckle broke. The shoulder strap buckles on the new Vista 70L backpack are too small and made of a cheaper plastic, meaning their not nearly as robust. I went in to get it...

I went to MEC South for thin merino beanie which I use instead of sweatband. Also for merino hoodie and long johns on sale. Disappointment x3 so I went online to OR ... awaiting delivery but I'd suggest somebody innovate...1. It's my understanding Alpaca fibres are hollow and superior for your customers due to warmth, lightness and fast drying time. My sister says you can buy them in South America for $15. The point being you could innovate with Alpaca.

I have described many outerwear...