PHI — Attraction in Montreal

The low rating is the result of unsatisfactory customer service at the Center and the provision of misleading information by employees. The Center does not respect MTL passport cards/tickets and makes it impossible to use them. Instead of being honest right away and informing on your website or through an employee that "Hi, you can't actually use our service if you have an MTL passport. Sorry, we suggest you - buy our ticket through our system and enjoy the great exhibition, and use your passport for other attractions, where it will work ", the Center has chosen the path of lies and discrimination. A better category of visitors is the one that just doesn't use the passport because it is useless at that point. Our experience is that during two days, while calling and being in person, we received information from the ticket office that there is no online booking, you have to call in the morning of the planned visit and they will reserve a place for you. We did just that, to find out 10 minutes before entering the exhibition that it was not true. The person from the morning shift did not make any reservations and the very nice Florence from the afternoon shift said that "in fact, you can only call one hour before entering and find out, because for the MTL passport they have no guaranteed places. Calling in the morning does not give anything - despite that her colleagues said something else. " All in all, instead of having a nice day at the exhibition - we lost our time calling and commuting to the center, lost an extra $ 17 on parking in the center, lost our nerves at the checkout desk and writing this review and most of all we lost confidence in your Institution and MTL passport. I think you can do better than treating visitors like a second-class people. It was not a nice experience, I will not be back again. For the future, just tell the truth, it doesn't hurt. Trust is also a currency. One of my worst customer service...

*Last Minute

I wanted a unique date with my wife. My wife suggested attending Phi Center events.

We choose "Last Minute" experience/story.

Artists Claire Bardainne and Adrien Mundot created a futuristic experience. It starts with a story about life's cycles, then an amazing immersive experience about nature's power.

The carpeted, draped rectangle has a translucent screen in the centre that takes up 3/4 of the space and allows flow on both sides.

The room's emotions made some people close their eyes. After realising its purpose, I enjoyed it.

As a large group, it was fascinating to watch the room divide. Some kneel, others lie down. Others moved to the room on the other side of the screen and fully explored its 360 projections.

After this, it got better. The journey completed a circle.

It's refreshing to have places like Montreal's Phi Centre use art in new ways.

Thanks to the artist and Phi Center for sharing this art.

*Preparation tips for this event: Due to its length, the event starts at odd times (5:40 PM, 7:10 PM, etc.). It is not at our usual hour-and-half intervals. Arrive early to avoid missing the start since parking is always available in the old port. Luckily, there are many fun places to wait. Because the floor is art, I think you should take your shoes off before entering. Take pictures to remember the...

Visited for : The worst experience. It completely undermines the level of both art and technology in Canada. There wasn’t even a basic understanding of immersive theater or thoughtful attention to detail.

Let’s start with the idiotic idea of cramming 16 speakers into a room barely big enough for 8 people. Seriously, who thought that was a good idea? Sound has the power to transport us from the dawn of humanity to the farthest reaches of the universe, but achieving that requires an extremely delicate arrangement of speakers, careful control of volume, harmony of tone, and a keen awareness of where the sound is coming from and how it resonates. Every little detail matters. But this event? It wasn’t even a slight improvement over watching a YouTube video on my MacBook in my own room.

After enduring the freezing cold, treacherous roads, and traffic, the result was nothing short of a complete waste of money. Do you really think Nick Cave would have been satisfied with this kind of presentation? If he was, it would be a massive disappointment. Or, more likely, he has a clear disregard for art spaces that aren’t traditional concert venues. This reeks of someone who sees a museum or theatre as beneath him, not truly appreciating the immersive potential those spaces hold...