LEGOLAND Discovery Centre Berlin — Attraction in Berlin

I have been to Legoland two times already in the past. I am surprised and very mad.

On Monday, I went to the Lego store and they told me to go around because at legonland is not the entrance. Really nice. So, I went to Imax and the elevator no one answer and i have a big stroller (querido) with two small kids. I returned and let me go through legoland. That day my daughter was not sure what she wanted but we saw everything. One man apologized and told me that the imax elevator didn't let them use it. And is only for charge and discharge.

So today, I was certain what my daughter wanted. We returned, and instead of going to the imax I went to the legoland because I already know that I can't use the elevator. I ask for help from to the man telling him that I already know what we want. And if it is easier they can bring it and I will pay. He is really nice.

Well, a woman appears and starts to scream that this is the last time she does this ( so I am thinking this is for real). And she can not do my things ( oh my GOD, I gave options so they can choose the better. I thought that usually the sales persons or the companies do this not the client). That I most know what I want. (Ohhhhh....) Because she has a lot of work sanitizing everything. ( So, is my fault that you don't have the possibility to offer your clients the elevator to access your store?????? or that you don't have enough people to clean the place and that your personal staff is too stressful to help a mother for 5 min???????I was standing there without a word. So that's the way she received me. IN FRONT OF MY TWO DAUGHTERS. Usually If someone treats me badly I leave and don't buy. So, I swallow my pride because I promised my daughter and I were there. I said in a normal voice: don't scream at me. I went to the elevator and the woman was waiting for me downstairs. She said in a normal voice well if you know what you want. So, if I change my mind or if I only want to see the store that's incorrect or if I don't know what I want that could justify the way she treated me????. And finally, we arrived at the store. Yei!! we take the moana lego. We are on the line to pay and for bad luck to me the machine for cards doesn't work. So, I cannot buy it because i don't carry cash.

I ask even if I know the answer. Can we pay with card?. the answer was no.

So, now. Can I go again or not???? it's a joke, right. How can I ask that question? Do I need to justify when I come back. Because the woman said this is the last time. It's too much!!!! I am so tired.

I make an effort to go to the store and this legoland staff (woman) make it even more difficult.

What a bad...

If your children are under 5 years old, don't bother (even though the website says that it's for children from 3 - 10 years).

What we didn't like:

the music is way too loud (and annoying). It's just more unnecessary sensory stimulation which can very quickly become sensory overload for younger children,

some of the stations are poorly designed so that there isn't enough space, (ie the car station was very cramped)

some sections just had Lego characters or designs featured which were not interactive at all,

no one was allowed to go into one particularly large section upstairs called the Drachenbahn although there is no information online as to why not,

some areas, such as the mini world section are very poorly lit

Cafe only has unhealthy, overpriced options

don't get me started on the ridiculous stereotyped awfulness of the Lego friends section (girls sit and make cupcakes - consisting of three Lego parts - or watch Lego friends episodes on TV, while boys make Lego cars out of more complicated Lego piece and can then test their creations by having them ride down a ramp???)

Unfortunately some of the screens in the dinosaur section were not working, and the instructions were not clear so that guests struggled to create their own stop motion (but the idea is great!)

What we liked:

the little details and interactivity of the mini world

the bathrooms were clean (despite the fact that one soap dispenser was missing - it had been ripped off the wall - and the other wasn't working)

the soft play jungle gym for the kids to move around while playing, including a smaller albeit boring slide for children under 5

the invitation to build Lego vertically on the wall, which is so important in terms of development (there were a number of vertical building opportunities dotted around)

we enjoyed the car building and racing station the most. Really nice idea and set up, just a bit too cramped!

the ability to build and use many different pieces,

going home.

In a nutshell, the moment you arrive, you're bombarded by horrible music and lighting. I would suggest staying home to build Lego with the kids in the comfort of your lounge. It's just as possible to make a ramp for cars at home as it is to travel to Potsdamer Platz to use one there. And afterwards, you can go to your favourite park or playground to have the kids...

We paid 19.50 to get into a play haven for your child. After getting by the mandated offers of promises from an employee that could care less, you walk down the stairs while the rest of your party takes the elevator not knowing this will be the last time you will ever see them. Both modes of transports never come together at the same location. Once you enter it is pure mayhem. I once thought I experienced mayhem in the arid climate of Afghanistan but I was deceived. The lightly tinged aroma of body sweat never leaves your nasal passages as you slowly crawl through the Labyrinth that hovers between hell and mythology. At least in both those realms you are promised a guide which give you some purpose. I left my kid with my wife and decided to hole myself up in a corner where I would be less disturbed. After observing the chaos for a moment I realize that all the kids around me embrace this fantastic form of juvenile anarchy. In this unbridled lack of order I might have seen one of the more depressing things I have seen in my life: the LEGOland employee. I saw her, in her green shirt, ardently waiting for children to stop playing/compiling/throwing the tiny bricks and then swoop in to pickup/deconstruct/catch every LEGO and return it to its bin. She did this continuously with some set of consistency. She reluctantly waited until the most vile of LEGO monstrosities or the most perfect architecture of beauty was complete and left so she could break these structures down to their most primitive form and dumped it in the most empty bin. Her only reward awaiting her was to return to her lurking. This all seemed meaningless and chasing after the wind but I finally met up with my kid and he seemed to enjoy himself so I guess the place...