University of Europe for Applied Sciences (Campus Hamburg) — Attraction in Hamburg

I suppose to start on March, I am really excited about that, yet the process has been a little stressful, I have been trying to talk to Sarayu Kulkarni from the visa department, yet is really stressing that she only ring me once or twice via WhatsApp without previous notice or texting me later to coordinate, she is only sending me emails that says that I never answer or that she can not hear me ( when she actually never call ) last week we agree to have a call on teams, where she suppose to send me the link, but she never did. I sent her two emails that Friday to remind her, but she never answered. I email her today copying one colleague, and she only replied that she call me (when she didn't) I mean she only write me to say excuses and not to find solutions, I am the one who proposed to have the teams call. Yet this never happened.

I thought that as a private university, you would be interested in your students, but it only seems she is trying to skip my calls

My concern is, does she even really work there? Is there someone who can really show commitment and not excuses.

Is this university committed and professional? Is it worth it that I leave my country when I see such an irresponsible institution? This is not an easy change.and with such an incopency, it really makes me feel so insecure about my decision instead of being more excited.

Another big concern, why is it that they always call from such random phone numbers, and none of them is from Germany, is this a...

Although I haven’t started my studies yet at the University of Europe for Applied Sciences, my experience so far has been very encouraging. From the moment I submitted my application, I’ve felt supported and well-guided throughout the admission process.

What has stood out the most is the level of communication and care from my student advisor, Ms M.Fouzia. She has been incredibly helpful, always prompt in responding to my emails and patient in explaining each step of the process—whether it was handling documents, clarifying tuition information, or helping me prepare for my upcoming start in September.

Starting university in a new country can feel overwhelming, but thanks to her support, I feel much more confident and prepared. It’s reassuring to know that the university prioritizes student support even before classes begin.

I’m truly looking forward to starting my journey at UE and getting to know the academic environment in person. Based on what I’ve experienced so far, I have a very positive impression of the university and the team...

I wanted to take a moment to express my sincere gratitude for the incredible support I received from Miss Christina throughout the admission process. Her assistance was truly outstanding.

Miss Christina guided me through every step with patience and support. Her encouragement gave me the courage to persevere, and her help with all the documentation was invaluable. Thanks to her support, I was able to secure a 100% scholarship. I will always remember her dedication and the significant role she played in my journey. She kept me updated with every step through call conversations and provided the knowledge I needed to upload my documents effectively. Her kindness and support have been instrumental in helping me become part of this wonderful community. I am deeply grateful for her help and wish her all the happiness, health, and success in the world. Her support has truly made a difference in my life.

Thank you once again dear...