Hostel Oryx Tulum in Quintana Roo, Mexico - reviews,open hours,photo spots,things to do

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Mexico Quintana RooHostel Oryx Tulum

Hostel Oryx Tulum

Calle Luna Nte. Manzana 2 Lote 8, entre Saturno Norte y, Calle Luna Nte, Tulum Centro, 77760 Tulum, Q.R., Mexico

4.0(173)

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Phone

+52 984 259 2993

Website

oryxhostel.com

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F. Ch. KüppersF. Ch. Küppers

Unfortunately, my experience at Oryx Hostel did not live up to expectations. I had booked a 5-night stay as a solo traveler looking for a social and activity-oriented hostel, as advertised on their official website and booking platforms. However, that promise wasn’t reflected in reality. False Advertising: Several of the activities promoted online were not being offered at all. When I asked about them, the manager told me that the information was outdated, even though it was still live on their official channels. This created a very misleading impression and was one of the main reasons I chose this hostel in the first place. Not Solo-Traveler Friendly: There were no social events during my stay and very few guests around, making it difficult to meet people. It's definitely not the social hostel experience you might expect from the photos or descriptions. Cancelled Tour (Despite Meeting Minimum): I had signed up for a tour that was later cancelled, supposedly because the minimum number of participants wasn’t reached. However, there were enough people signed up, and the explanation felt inconsistent. Uncooperative Management: I found the manager to be unhelpful and dismissive. When I requested to be connected with the owner to escalate my concerns, she refused. At first, she said I’d be refunded one of the remaining four nights (I stayed only 1 out of 5), then claimed I wouldn’t get a refund at all due to a non-refundable booking. This inflexibility is disappointing, especially when the stay didn’t match the advertised offering. Room Quality: The dorm was very basic, with no individual reading lights at the beds. Worst of all, there was a large bloodstain on the bed sheet (see picture), which is absolutely unacceptable from a hygiene standpoint.

Alexandra OxfordAlexandra Oxford

I suppose the place was good enough if all you wanna do is crash and go to sleep. Don't pay attention to any of the gross or annoying factors and your good. 🙃The rooms where fine I guess, they were clean-ish. But where the trouble comes in is that I just wasn't expecting, well that. The photos online aren't that accurate to the actual thing. It was hassle to book a room. It took like half an hour for them to sign us in. It was quite hot in the rooms. Even with the ventilation and AC on. Speaking of the AC, what's up with the fact that you can't keep the remote in the room with you? The atmosphere is very chill and I mean very chill. Like so much so that you're not sure if everything is okay. It gave me anxiety anyway. The entire place is kinda questionable. The showers were disgusting. Rust on the shower heads, the walls were covered in hair and so was the bottom tap where the water flows out. It was nasty. But most importantly!!! It is under no circumstances, family friendly. They don't allow bellow age (18 I'm guessing) to come in. If you want a stress free vacation with your family, book a place elsewhere.

Becca FremdBecca Fremd

This is a pretty solid place. 6 min walk to the ado station. 20 min walk to a local cenote. COMFY beds, HOT shower. The hammocks were a great touch. They have nice bikes to rent at a fair price. Breakfast is slim, just fruit and toast. Security is top notch - you have to be buzzed in and out. There is a big fan in the rooms which is GREAT, there are also lots of windows. I will say this doesn’t feel like a super social place so solo travelers, it’s SUPER laid back and chill and people don’t really interact with eachother. The hostel does have activities pretty much everyday for travelers. Staff was really nice and helpful - the guy who checked me in, bless his heart, he helped me a lot with figuring out the SIM card situation - he has so much patience <3

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Reviews of Hostel Oryx Tulum

4.0

(173)

2.0

19w

False Advertising: Several of the activities promoted online were not being offered at all. When I asked about them, the manager told me that the information was outdated, even though it was still live on...

4.0

The staff at Oryx Hostel were very friendly and helpful. They offer great activities around Tulum everyday and you can rent bikes for an affordable price. It is also easy to get around town by foot or with collectivo. The pool was clean and refreshing, and the common outdoor space was enjoyable and peaceful. The breakfast was fruit and toast, and the kitchen was spacious and clean. The pool was refreshing and the outdoor common area was enjoyable and peaceful. My partner and I stayed in a...

1.0

I have stayed in numerous hostels all over the world and can say this one by far was the worst hostel experience I've ever had! The room was incredibly humid and reeked of mildew when we first walked in. Knowing hostels aren't perfect and it's a budget way of traveling we decided to make the best of it and keep it pushing. Tulum is extremely hot in the summer but the hostel advertised AC in the rooms. The AC could barely whistle out any cold hair and the fan in the room just circulated the...

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