Exceptional Experience at Kamala Spa in Batam
We’ve had massages in many countries and countless spas in Batam before, but Kamala Spa truly stands out as the best we’ve ever experienced. From the moment we walked in, the atmosphere was calming and welcoming.
I opted for the aromatherapy massage, and it was phenomenal. The masseuse Emma (She is really the best: Woah!) was highly skilled and took her time to address every knot and tension point, even in places I didn’t realize needed attention! Her expertise was evident in how she worked through each muscle with precision, leaving me feeling completely relaxed and rejuvenated.
The spa itself is spacious, impeccably clean, and thoughtfully designed. While there was a bit of noise in the background, it quickly faded as the massage transported me to a state of pure bliss.
If you’re in Batam and in need of an exceptional spa experience, I can’t recommend Kamala Spa enough. It’s an absolute gem that I’ll definitely return to on...
Read moreKamala Spa, located in Komplek Graha Sulaiman, Lubuk Baja (Nagoya area), presents itself as a modern, clean, and well-appointed spa retreat. The exterior and waiting area are nicely done, with a calming ambience that immediately signals you’re leaving the everyday behind. It’s conveniently reachable, especially if you’re staying within Batam’s city center, thanks to their offered free shuttle service.
Facilities & Atmosphere • Cleanliness & Space: Reviewers consistently mention that the rooms are “neat, clean, smells good,” and that the spa is spacious and well-air-conditioned, which is a big plus in Batam’s humid climate. • Ambience: The décor leans toward contemporary with touches of Balinese/spa styling: quiet, soothing music, soft lighting, calm atmosphere. It strikes a good balance between feeling luxurious without being...
Read moreI had a very disappointing experience at Kamala Spa Batam.
The overall environment was unhygienic—the room and floor were noticeably dirty and oily, making the space feel unclean and uncomfortable from the start.
Throughout the 90-minute traditional full body massage, the masseuse was frequently distracted—using her phone during the session and leaving the room multiple times, even taking snack breaks mid-treatment. This disrupted the flow and quality of the massage significantly.
I visited with family, and although we all booked the same treatment, I was the last to start but the first to finish. It was evident that the session was cut short, and the overall massage was not up to standard.
This experience fell far below expectations, and I would not recommend Kamala Spa based on this visit. I do not...
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