Iwataya-honten store as many other malls/ large department /grocery/ food stores have similar design and look that is large, bright, very very clean and spacious. For this store, as many others in the area, the top floors have regular clothing, bags, shoes, cookware, home decor, cosmetics, and household items. Bottom floors are a grocery store with multiple compartments as well as individual food /drink vendors. All areas have a high quality and great selection of items. The store overall is generally well staffed, the staff is very polite and helpful when asked as appropriate. Everything is mainly labeled and spoken in Japanese and very few staff, if any, speak any other language (also staff is mainly women). If visitors need to read ingredients to address certain dietary restrictions, they would need to bring a Japanese speaking friend or allocate sufficient stuff and use your phone feature to translate/understand. Foreigners who visit (not live here) and want to avoid paying tax on certain large ticket items, make sure and have your passport.