UNKO MUSEUM TOKYO — Attraction in Tokyo

Extremely Disappointing Experience at Our recent visit to the Unko Museum was incredibly disappointing and frankly, quite upsetting. What should have been a fun family outing quickly turned into a negative experience due to the unprofessional behavior of a male staff member and the museum's overall poor condition.

While our kids were playing in the ball pit, some balls inevitably spilled out. Several female staff members were kindly and helpfully assisting in putting the balls back. However, a male staff member then intervened, stopping the female staff from helping and rudely singling me out. He aggressively pointed his finger, repeatedly indicating where I should pick up balls, as if he were "protecting" the female staff. While I initially picked up some balls, his continued, aggressive pointing felt completely inappropriate and uncalled for. We left the museum immediately after this incident.

To add to our frustration, when I complained to the front desk, the staff there seemed indifferent and unconcerned, which only compounded our poor experience. If staff members are uncomfortable with children, they should not be working in a family-oriented attraction.

Beyond this highly unprofessional encounter, we found the museum itself to be small, dirty, and run down, which further detracts from the overall experience. We had hoped for a fun and engaging visit, but instead, we left feeling disrespected and let down. I would not recommend the Unko Museum based on...

The place and 1 Japanese boy staff was so racist , rude and discriminate to foreigners. I reported him to his manager. First time I saw a Japanese acts like this, embarrasing a country. He stops a kid not to go toilet, the kid was shaking, afraid not to go to miss out, he just came in. Honestly this place is boring, not worth money. Don't be a sheep, influenced by influencers

my kids were playing, I was standing so boring but observing surrounds, I feel sorry for that boy 4 years old, he was trying to hold not to pee , because they didn't let his father and him out and came back, and they just came in. There were some games he wanted to experience, needed to wait in a queue. His legs couldn't stop moving because he couldn't seriously hold longer. I was upset, I talked to the Japanese boy staff, he said rule is rule, cannot re-entry. I was ending up to talk to a girl manager, she was about to give me a re-entry ticket, he again stopped her to give it out. 🤔😤. The father and son were so upset, they didnt want to come back even finally she gave it to them. It is rude, racist and discrimination. I saw some other staffs gave the re-entry tickets to others. If it is a rule for not re-entry, why this re-entry ticket is printed or existed at the...

Yes, it’s a poop museum — but the cute, pastel, kawaii kind! The Unko Museum inside DiverCity Tokyo Plaza is such a fun, lighthearted indoor stop for families. It’s not educational and doesn’t pretend to be — it’s just pure silliness in the best way. Our kids (ages 3 and 5) couldn’t stop giggling at the dancing poop characters, interactive games, and over-the-top photo spots. Everything is brightly colored and cartoonish, so nothing is scary or gross. It’s fully stroller-friendly, and the vibe is loud, energetic, and welcoming for toddlers. We stayed for about 45 minutes to an hour, which felt just right before heading to our next stop in Odaiba. It pairs well with nearby attractions like Culaful or Little Planet, which are also in the same mall. There’s a small poop-themed gift shop at the end (yes, the kids begged for souvenirs), and while there’s no food allowed inside, you’ll find lots of dining options in the mall. Toilets and diaper-changing facilities are just outside the entrance. We booked our tickets online ahead of time, but it looked like weekday walk-ins were also okay. Overall, it’s a cheerful little place to be silly and make some hilarious family memories — especially after a more “grown-up”...